[2024]ieGeek Bell J1 Doorbell Camera User Manual

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help

Responsible for compliance could void the user’s authority to operate this equipment. (Example- use only shielded interface cables when connecting to computer or peripheral devices). Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1)This device may not cause harmful interference

2) This device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement: The equipment complies with FCC Radiation exposure limits set forth for the uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

(FCC ID: 2AUSP-BELL)

1. After-Sale Support

Thanks for purchasing our ieGeek battery WIFI security camera. We provided 12 months warranty. If you have any problems or suggestions， please feel free to contact us by Amazon message or send e-mails to our official mailbox([email protected]). The best service will be offered to you.

Note:

The camera only supports 2.4GHz WI-Fl; it doesn’t support 5GHz WIFI.

Please ensure that the Wi-Fi signal strength is over 85%; if the camera is far away from the signal source, it won’t be connected successfully for the first time.

• The smart video doorbell only supports 2.4GHz WIFI; it doesn’t support 5GHz WIFI.
• Please ensure that the Wi-Fi signal strength is over over85%; if the smart video doorbell is far away from the signal source, it won’t be connected successfully for the first time.
• If your router is connected to too many devices, the smart video doorbell will fail to connect to Wi-Fi because of the IP address conflict.
• It will consume the battery’s power if you watch live footage or recorded videos from the SD card.·
• Manually taking snapshots and recording files are saved on mobile. Events snapshot files are saved in the Cloud. Events recording files are saved on a Micro SD card.
• Pay attention to the positive and negative poles of the battery when installing and removing the battery to prevent explosion.
• This smart video doorbell does not support PC Browser and Software.
• Video playback works in the ieGeek Cam APP only. It does not support the 3rd party player.

2/what’s in the Box

Please consult below checklist for all the components.

03/Meet the Doorbell

NOTE:

04/Meet the Chime

05/APP Installation and Account Registration

5.1 DOWNLOAD ‘CLOUDEDGE’APP

Method 1: Download the ‘ieGeek Cam’ or ‘CloudEdge’ APP from APP Store (ios)or Play Store (Android);

Method 2: Scan the ‘ieGeek Cam ‘ APP OR code to download it.

Tips: Please turn on the two permissions below when using this APP for the first time.

1. Allow the ‘ieGeek Cam’ APP to access mobile cellular data and wireless LAN, or it will fail to add a doorbell.

2. Allow the ‘ieGeek Cam’ APP to receive pushed messages, or the cellphone will not receive alarm push when motion detection or audible alarm is triggered.

5.2 REGISTER ACCOUNT

New users need to register by e-mail, click Register and follow the steps to complete the registration of the account, then log in.

NOTE:

When registering a new account, please choose the region in which you are actually in. (Different registered regions can’t share the doorbell.)

Please choose to register by e-mail.

06/How to Add Doorbellto APP

6.1 INSTALL MICRO SD CARD

Please insert a Micro SD card to record videos and playback when motion is detected. (The SD card is not included; the doorbell supports up to 128GB memory card)

NOTE:

Please insert the Micro SD card before powering it on; otherwise, the SD card can not be detected.

6.2 BATTERY CHARGING

The batteries inside the doorbell are not fully charged in accordance with transportation safety regulations.

Please charge the batteries with a compatible wall charger (not included) and the provided dedicated charging cable for about 8~10 hours prior to installation.

6.3 WI-FI SET UP

Before you start the Wi-Fi configuration, please note the following:

1. The doorbell works with 2.4 GHz Wi-Fi but not with 5 GHz Wi-Fi.

2. Avoid using special characters or symbols like ) (@~!#$%^&*…, either in your Wi-Fi name or password.

3. Perform the configuration near your Wi-Fi router.

4. Make sure the range between the device and your
router is within 10 meters or 33 feet.

5. Check if your router is up and functioning.

6. Check your device is away from all devices that cause interference (such as microwaves, baby monitors, or other electronic devices).

Launch the ‘ieGeek Cam’ App and register an account with your mobile phone number or email ID. Start the Wi-Fi configuration by following the in-app instructions or referring to the following guiding steps.

Guiding steps:

6.4 RUN A TEST

After setup, tap on the live view window in the App for a test. Then, take your doorbell outside to the installation spot and run a test there. Make sure the installation spot is covered by a strong 2.4 GHz Wi-Fi signal.

NOTE:

If the video quality from the doorbell outside is not as good as it was indoors, you may need to move your router closer to your installation spot or invest in a Wi-Fi extender.

07/Live viewing

NOTE:

Live viewing will not trigger video recording.

08/Playback

You can also back up video to the cloud if you have activated the cloud storage service (7-Days Free Trial available).

09/Leave Voice Messages

Maximum three voice messages (Max. 10 seconds each)
can be pre-recorded into the doorbell, which enables you to quickly respond to your visitors when you are not convenient to answer the doorbell call.

STEPS: Setting –> Voice Message –> Press and hold this icon to record voice messages –> Push the doorbell button–> Play the selected voice message in reply to the doorbell call.

10/Share Your Device

10.1 sharing by account searching

STEPS: Settings>>Device Share>>Tap on “Add”>>Tap on “Account”>>Type in account ID>>Confirm Sharing.

10.2 Sharing by QR code scanning

The new users can show their QR codes to the
administrator, and share devices by QR Code scanning.

Find your QR code: Run CloudEdge App >> Tap on >> “User Name” >> “My QR Code” >> Let the administrator scan your QR Code.

NOTE:

1. Guide your family members to download and install the CloudEdge App and register an account prior to device-sharing.

2. There is no limitation on the number of users sharing one device.

3. Only the administrator has access to the settings menu. Other users can only live view & playback.

4. All users will receive doorbell calls and alarm notifications.

5. Many users can access the doorbell simultaneously to live view or playback.

11/Connect the Chime

11.1 Put the included Battery into the chime

The chime is wireless and powered by three units of AAA Batteries, which are already included in the package. You can install it anywhere in your home.

11.2 Click the reset button

Click the RESET button on the wireless chime only once, and you will see the LED indicator flashing red, indicating the chime is in pairing mode.

11.3 Press the doorbell button

Press the doorbell button, and the Chime will sound to react. Pairing succeeds, and the indicator on the chime will be in solid blue.

11.4 Chime settings

You can enter the chime setting page following the setting steps below so as to unbind the connection with the doorbell.

NOTE:

1. Your doorbell communicates with the chime via Radio Frequency but not WiFi. You can even do the pairing prior to the doorbell configuration.

2. You can add many chimes to one doorbell and vice versa.

3. Press and hold the RESET button on the chime for 5 seconds till the indicator flashes red three times, and you can also release the connection between the chime and its connected doorbell.

12/Installation

12.1 Select location

It is suggested to mount your doorbell at least 5 feet (160 cm) above the ground for the best angle of view and motion detection performance.

12.2 Go wireless installation

1. Detach the doorbell from the bracket by using a thimble.

2. Bracket installation: Mount the bracket on the wall with screws & anchors or double-sided adhesive tape.

3. Mount your doorbell to the fixed bracket. Make sure it reaches the bottom when you can hear a click.

4. All set, congratulations! Now, you can press the doorbell button to try it out.

13/How to Reduce False Alarms

To reduce false alarms, please note that:

• Do not install the doorbell in a position facing any objects with bright lights, including sunshine, bright lamp lights, etc.
• Do not place the doorbell too close to a place where there are frequently moving vehicles. Based on numerous tests, the recommended distance between the doorbell and vehicles is 15 meters (55 ft).
• Stay away from the outlets, including air conditioner vents, humidifier outlets, the heat transfer vents of the projectors, etc.
• Do not let the doorbell face the mirror, glass, or wall directly.
• Keep the doorbell at least 1 meter away from any
  wireless devices in order to avoid wireless interference, including Wi-Fi routers and phones.

14/Troubleshooting

Q1: Why did I fail to set up Wi-Fi for the doorbell?

A1:
1. The device works with 2.4GHz Wi-Fi only but does not support 5GHz Wi-Fi

2. The Wi-Fi network is not good; try to keep the camera near the Wi-Fi router when setting it up.

3. The Wi-Fi password is wrong. Please check if there are special characters in the password or if the network is specially encrypted

Q2: How do I know if I have 2.4G or 5G Wi-Fi?

A2: Please check the user manual of your Router or call the network operator for help.

Q3: It have to be on the same WiFi to see the camera, or is it over the internet from anywhere?

A3: You can view the camera from anywhere if your camera is well connected to the internet.

Q4: Do any of the recordings get saved to the cloud?

A4:It supports SD card recording as well as cloud storage. You can activate the cloud storage service App.

Q5: What happens when the SD is full?

A5: When the memory card is full, the camera automatically erases the oldest footage.

Q6: Why does it lose wifi connection?

Please check the network connection of your phone and the Wi-Fi router. If the network signal is not strong, you may need to move your router closer to the device or invest in an extender.

Q7: Can motion detection be disabled?

A7:Yes, sure. The recording is triggered by detected emotions. You can set up the sensitivity or disable motion detection in the settings menu.

Q8:Do we get a charger for the batteries?

A8:Battery charger is not included. Please charge the batteries with a compatible charger(DC5V 1A~2A) for about 8-10 hours.

Q9: Can we have two or more doorbells at the same residence?

A9: Yes, you can add more than one device to the same residence.