ieGeek ZS-GQ2 PTZ OUTDOOR SECURITY CAMERA User Manual

Camera Introduction

Instalación de la APP y registro de la cuenta

Download ‘CloudEdge’ APP

Method 1: Download ‘CloudEdge’ and ‘ieGeek Cam’ APP from APP Store (iOS) or Google Play (Android);

Method 2: Scan the ‘CloudEdge’ APP QR code to download it.

Tips: Please turn on 2 below permissions while using this APP for the first time.

1. Permita que la APP 'CloudEdge' acceda a datos móviles celulares y LAN inalámbrica, o fallará al añadir una cámara IP.

2. Permita que la APP 'CloudEdge' reciba un mensaje push, o el teléfono no recibirá un push de alarma cuando se active la detección de movimiento o la alarma sonora.

Register Account

Los nuevos usuarios deben registrarse por correo electrónico. Los pasos concretos son los siguientes:

• 1. Click “Register”
• 2. Follow the steps to complete the registration of the account.
• 3.Log in.

Nota:

•When registering a new account, please choose the region which you are actually in and the correct country code. (Different registered regions can’t share the camera.

•Please choose to register by e-mail.

Cómo añadir una cámara a la APP

Antes de usar:

1. Please insert the Micro SD card before powering it on; otherwise, the SD card can not be detected.

2. Coloque la cámara y el smartphone a una distancia de 30-100 cm del router para establecer la conexión Wi-Fi.

3. Asegúrate de que la cámara utiliza Wi-Fi de 2,4 GHz.

Pasos para la conexión Wi-Fi

Mi cámara no se conecta a Wi-Fi.

1. Before adding a device, make sure that the device is in a state of slow flashing.red light. If the indicator status is abnormal, please restore the device to factory settings(long press and hold the device RESET button until you hear the ‘boogu’Sound)

2. Please make sure the Wi-Fi connection to the camera is 2.4GHz. In our experience, network connection fails in most cases when users use 5GHz WIFI.

3. Make sure the password correction of the Wi-Fi. (Note: The WiFi password cannot include a single quote, underline, space, and virgule.)

4. Check the number of devices your router connected. In general, the router has a connection limit. Once the devices that your router connected exceed its max limit numbers, other devices will not connect to the router.

5. Asegúrese de que el código QR en la pantalla del teléfono es normal, y la distancia entre el teléfono y la lente de la cámara es de 10-15cm (3.9- 5.9 pulgadas) durante el proceso de escaneo.

6. After checking the above information, if the camera cannot connect to the Wi-Fi, please try to re-download the APP, reset the camera, restart the router, and then add the camera again.

7. If you tried all the steps but still had no luck, please message your order and problem to [email protected].

Mounting The Camera To The Wall

Nota:

In order to obtain the best product performance and avoid unnecessary environmental disturbances, please pay attention to the following during the installation process:

•Try to avoid installing the product on the side of a lively road. Frequent pedestrians and vehicles will keep waking up the camera, resulting in frequent alarm messages.

•Do not install the product very far from the router; the product needs a good WI-FI signal to work properly.

Preguntas frecuentes

In the process of using this product, if you encounter the following problems, you can adjust the motion detection sensitivity to solve them.

•If the phone receives alarm messages too frequently, it is recommended to lower the motion detection level or set the alarm area.

•If you find that there are no moving objects in the alarm picture that the phone frequently receives, it may be due to factors such as changes in light and shadow in the motion detection range; it is recommended to lower the motion detection level or set the alarm area.