Camera Introduction
| Reset Key | Capture a sound for your videos |
| SD Card Slot | Support local SD card storage (up to 128G) |
| Lens | Support FHD resolution |
| Microphone | Capture sound for your videos |
| Working Status Light | Solid on red: Network is abnormal Flashing red slowly: Ready for Wi-Fi connection Flashing red quickly: Wi-Fi connecting Solid on blue: Wi-Fi connected Successfully |
APP Installation and Account Registration
Download ‘CloudEdge’ APP
Method 1: Download ‘CloudEdge’ and ‘ieGeek Cam’ APP from APP Store (iOS) or Google Play (Android);
Method 2: Scan the ‘CloudEdge’ APP QR code to download it.
Tips: Please turn on 2 below permissions while using this APP for the first time.
1. Allow the ‘CloudEdge’ APP to access mobile cellular data and wireless LAN, or it will fail to add an IP camera.
2. Allow the ‘CloudEdge’ APP to receive a pushed message, or the phone will not receive an alarm push when motion detection or audible alarm is triggered.
Register Account
New users need to register by email. The concrete steps are as follows:
- 1. Click “Register”
- 2. Follow the steps to complete the registration of the account.
- 3.Log in.
Note:
•When registering a new account, please choose the region which you are actually in and the correct country code. (Different registered regions can’t share the camera.
•Please choose to register by e-mail.
How to Add a Camera to APP
Before Using:
1. Please insert the Micro SD card before powering it on; otherwise, the SD card can not be detected.
2. Put the camera and smartphone 1-3 ft (30-100 cm)away from the router to set Wi-Fi.
3. Make sure that the camera is using 2.4GHz Wi-Fi.
Wi-Fi Connection Steps
My camera fails to connect to Wi-Fi.
1. Before adding a device, make sure that the device is in a state of slow flashing.red light. If the indicator status is abnormal, please restore the device to factory settings(long press and hold the device RESET button until you hear the ‘boogu’Sound)
2. Please make sure the Wi-Fi connection to the camera is 2.4GHz. In our experience, network connection fails in most cases when users use 5GHz WIFI.
3. Make sure the password correction of the Wi-Fi. (Note: The WiFi password cannot include a single quote, underline, space, and virgule.)
4. Check the number of devices your router connected. In general, the router has a connection limit. Once the devices that your router connected exceed its max limit numbers, other devices will not connect to the router.
5. Make sure the QR code on the phone screen is normal, and the distance between the phone and the camera lens is 10-15cm (3.9- 5.9 inches) during the scanning process.
6. After checking the above information, if the camera cannot connect to the Wi-Fi, please try to re-download the APP, reset the camera, restart the router, and then add the camera again.
7. If you tried all the steps but still had no luck, please message your order and problem to [email protected].
Mounting The Camera To The Wall
Note:
In order to obtain the best product performance and avoid unnecessary environmental disturbances, please pay attention to the following during the installation process:
•Try to avoid installing the product on the side of a lively road. Frequent pedestrians and vehicles will keep waking up the camera, resulting in frequent alarm messages.
•Do not install the product very far from the router; the product needs a good WI-FI signal to work properly.
FAQs
In the process of using this product, if you encounter the following problems, you can adjust the motion detection sensitivity to solve them.
•If the phone receives alarm messages too frequently, it is recommended to lower the motion detection level or set the alarm area.
•If you find that there are no moving objects in the alarm picture that the phone frequently receives, it may be due to factors such as changes in light and shadow in the motion detection range; it is recommended to lower the motion detection level or set the alarm area.