よくあるご質問

  1. CloudEdge Power Plug Camera Use Q&A
  2. CloudEdge Video Doorbell USE Q&A
  3. CloudEdge Battery Camera USE Q&A
  4. CloudEdge 4G Camera USE Q&A
  5. CloudEdge BABY Camera USE Q&A
  6. CloudEdgeアプリ機能体験Q&A
  7. CloudEdge App アカウント一般 FAQ
  8. CloudEdge App Paid Subscription FAQ
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CloudEdge App Paid Subscription FAQ

4G Traffic&Cloud Storage&AI refund strategy How Apple Cancels Continuous Monthly Service If you encounter some problems or no longer need to use the virtual package service mentioned above, you may need to consider applying for a refund. Here are some refund strategies to help you: 1. Understand refund policy: Before applying for a refund, you […]

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CloudEdgeパワープラグ カメラ使用Q&A

Hardware Issues How to turn off the work indicator light? On the camera preview page, enter “Settings” and locate the “Work Indicator” switch to turn it off. How to understand the meaning of work indicator lights? Slow flashing red light: waiting for app to add Red light flashing: connecting to WiFi Blue light always on:

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CloudEdgeアプリ機能体験Q&A

1)What should I do if the app crashes? Click APP to crash or crash while in use, uninstall and reinstall. 2)Login problem 1.Please check if the cellular network is normal. 2.1ndicates whether the appropriate country code should be selected. 3.Whether the account and password were entered correctly. 4.UninstaII and reinstall. 3)Registration problem 1.Please indicate your

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How to reset the device to factory settings

CloudEdgeアプリWiFiカメラのよくある質問

Why can’t I add a device or configure the network? The status of the device display can be used to assess the cause and solution of the network configuration error. Please correspond one after the other. 1.Before adding a device, make sure the device is flashing red slowly (twice per second). If the display status

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