FAQ

4G Traffic&Cloud Storage&AI refund strategy How Apple Cancels Continuous Monthly Service If you encounter some problems or no longer need to use the virtual package service mentioned above, you may need to consider applying for a refund. Here are some refund strategies to help you: 1. Understand refund policy: Before applying for a refund, you […]

Hardware Issues How to turn off the work indicator light? On the camera preview page, enter “Settings” and locate the “Work Indicator” switch to turn it off. How to understand the meaning of work indicator lights? Slow flashing red light: waiting for app to add Red light flashing: connecting to WiFi Blue light always on:

Hardware Issues How to turn off the work indicator light? On the camera preview page, enter “Settings” and locate the “Work Indicator” switch to turn it off. How to understand the meaning of work indicator lights? Slow flashing red light: switch on/off and recognize SIM card Flashing red and blue alternately: SIM card not detected

Audible and visual alarm Why didn’t the horn sound after turning on the “sound and light alarm”? Please confirm that the “sound and light alarm” is set to “sound alarm” or “sound and light alarm”. How to turn off the alarm horn? Turn off the “sound and light alarm” completely or select the “white light

How to boot? Find the camera’s power button, press and hold the power button for three seconds, and see if the camera’s work light is on. How to restore the factory settings? Find the reset button or reset hole on the camera. 1.lf it is the reset button, press and hold the reset button with

Hardware Issues How to turn off the work indicator light? On the camera preview page, enter “Settings” and locate the “Work Indicator” switch to turn it off. How to understand the meaning of work indicator lights? Slow flashing red light: waiting for app to add Red light flashing: connecting to WiFi Blue light always on:

1） Co powinienem zrobić, jeśli aplikacja ulegnie awarii? Kliknij przycisk APP to crash lub crash while in use, odinstaluj i zainstaluj ponownie. 2） Problem z logowaniem 1.Sprawdź, czy sieć komórkowa działa prawidłowo. 2.1 Wskazuje, czy należy wybrać odpowiedni kod kraju. 3. czy konto i hasło zostały wprowadzone poprawnie. 4.Odinstaluj i zainstaluj ponownie. 3）Problem z rejestracją 1.Wskaż swój kod kraju.

Dlaczego nie mogę dodać urządzenia lub skonfigurować sieci? Stan wyświetlacza urządzenia można wykorzystać do oceny przyczyny i rozwiązania błędu konfiguracji sieci. Należy wykonać następujące czynności. 1.Przed dodaniem urządzenia upewnij się, że miga ono powoli na czerwono (dwa razy na sekundę). Jeśli stan wyświetlacza