ieGeek ZS-GX2S 2K Battery Dome Camera User Manual

Camera Introduction

APP Installation and Account Registration

1 Download ‘CloudEdge’ APP

Method 1: Download ‘CloudEdge’ APP from APP Store (iOS) or Google Play(Android);

Method 2: Use the ‘CloudEdge’ APP QR code to download it.

Tips: Please turn on the two permissions below while using this app for the first time.

1. Allow the ‘CloudEdge’ APP to access mobile cellular data and wireless LAN, or it will fail to add an IP camera.

2. Allow the ‘CloudEdge’ APP to receive a pushed message, or the phone will not receive an alarm push when motion detection or audible alarm is triggered.

2 Register Account

New users need to register by email. The concrete steps are as following:

• 1) Click “Register;
• 2) Follow the steps to complete the registration of the account;
• 3) Iniciar sessão.

Nota:

• When registering a new account, please choose the region in which you are actually in. (Different registered regions can’t share the camera.)
• Please choose to register by e-mail.

How to Add a Camera to APP

Before Using:

Please insert the Micro SD card before powering on; otherwise, the SD card cannot be detected.

2. Put the camera and smartphone 1-3 ft (30-100 cm)away from the router to set Wi-Fi.

3. Make sure that the camera is using 2.4GHz Wi-Fi.

Wi-Fi Connection Steps

(Note: if it can’t be powered on, please plug in a DC 5V 2A type-c power adapter to charge the camera for 15min first)

A minha câmara não consegue ligar-se ao Wi-Fi.

1. Before adding a device, make sure that the device is in the state of a slow flashing red light. If the indicator status is abnormal, please restore the device to factory settings(long press and hold the device RESET button until you hear the ‘boogie’ Sound)

2. Please make sure the Wi-Fi connection to the camera is 2.4GHz. In our experience, a network connection failed in most cases, which is caused by users using 5GHz WIFl.This Wi-Fi camera can’t support 5GHz Wi-Fi.

3. Make sure the password for the Wi-Fi is correct. (Note: the password of the Wi-Fi cannot include a single quote, underline, space, and virgule (/).

4. Check the number of devices your router is connected to. In general, the router has connection limits. Once the devices that your router connected exceed its max limit numbers, other devices will not connect to the router.

5. Make sure the QR code on the phone screen is normal, and the distance between the phone and the camera lens is 10-15cm (3.9- 5.9 inches) during the scanning process.

6. Check the current location has good Wi-Fi coverage and a stable network (Wi-Fi signal is greater than 85%);

7. Avoid using Wi-Fi extenders;

8. After checking the above information, if the camera cannot connect to the Wi-Fi, please try to re-download the APP, reset the camera and, restart the router, and then add the camera again.

9. If you tried all the steps but still have no luck, please message your order and problem [email protected].

Charge the Battery

Charge the battery with a 5V 2A type-power adapter.

The battery is a built-in battery and cannot be removed.

Charge the battery with the ieGeek solar panel.

For weatherproof performance, always cover the dedicated charging port with the rubber plug after finishing charging the battery.

Charging Indicator:
Red LED: Charging
Blue LED: Fully Charged

Installation Guides

• Install the camera 2-3 meters(7-10 ft)above ground. The detection range of the motion sensor would be maximized at such a height.
• Para uma deteção de movimento eficaz, instale a câmara de forma angular.

NOTA: Se um objeto em movimento se aproximar verticalmente do sensor PIR, a câmara pode não detetar o movimento.

Notes on PIR Motion Sensor

PIR Sensor Detection Range

The PIR detection range can be customized to meet your specific needs. You may refer to the following table to set it up in Device Settings via ieGeek Cam App.

Important Notes Reducing False Alarms

• Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.
• Do not place the camera near any outlets, including the air conditioner vents, humidifier outlets, the heat transfer vents of projectors, etc.
• Do not install the camera in places with strong wind.
• Do not face the camera towards a mirror.
• Keep the camera at least 1 meter away from any wireless devices, including WiFi routers and phones, in order to avoid wireless interference.

FAQs

For more detailed FAQs, please log in to the app and search “Me,” “FAQ,” “Help Document,” and “Battery Camera.”

O dispositivo apresenta a mensagem offline.

1) Verificar se o equipamento está no estado de ligado e observar se a luz de funcionamento do equipamento está acesa normalmente.

2) Verificar se a rede Wi-Fi está em boas condições e reiniciar o router.

3) if the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a closer place or ensure the Wi-Fi signal strength is over 85% to improve the Wi-Fi performance of the home.

4) Delete the camera from your CloudEdge account and add it again after resetting the device. Check whether the device firmware and application program are the latest version.

Atualizar a palavra-passe do router ou do Wi-Fi?

Delete the camera from your CloudEdge account. After resetting the device, use the new Wi-Fi and password to add it again.

O alarme dispara frequentemente?

1) In the app, lower the sensitivity of the motion detection alarm.

2) Check whether there are objects that interfere with and trigger the PIRsensor in the field of view of the device, such as the outdoor unit of the air conditioner, driving cars, passing pedestrians, etc. The angle of the device can be adjusted appropriately to avoid these easily disturbing objects

3) Turn on “human motion detection” and use a humanoid algorithm to filter useless alarms.