1. After-Sale Support
Thanks for purchasing our ieGeek battery WIFI security camera. We provided 12 months warranty. If you have any problems or suggestions๏ผ please feel free to contact us by Amazon message or send e-mails to our official mailbox([email protected]). The best service will be offered to you.
Note:
The camera only supports 2.4GHz WI-Fl; it doesn’t support 5GHz WIFI.
Please ensure that the Wi-Fi signal strength is over 85%; if the camera is far away from the signal source, it won’t be connected successfully for the first time.
- If your router is connected to too many devices, the camera will fail to connect to Wi-Fi because of the IP address conflict.
- This wireless camera does not support PC Browser and Software.
- This wireless camera supports event recording when Wi-Fi is disconnected.
- Video playback works in the CloudEdge APP only. It does not support the 3rd party player.
- Manually snapshot and recording files are saved on mobile. Events snapshot files are saved in the Cloud. Events recording files are saved on a Micro SD card.
- It will consume the batteries’ power if you watch live footage or recorded videos from the SD card.
2. What’s in the box
3. Meet the doorbell
| 1.Camera(2K) | 5. Speakers | 9. Micro USB Port | 13. Security Screw |
| 2. Microphone | 6. MicroSD Slot | 10. Reset Hole | 14.20ยฐAngle Mount (Optional) |
| 3. Doorbell Button | 7. Hardwire Terminals | 11. Wall Mount Bracket | 15. Doorbell Mounting Holes |
| 4. LED Indicator | 8. Security Screw Hole | 12. Mounting Screw Holes | 16. Wall Mounting Screw Holes |
Note: The doorbell works with both 12V-24Y AC and 12V DC hardwire power sources. Either wire can be connected to either terminal. The cable order doesn’t matter.
Tips: Please turn on the two permissions below when using this app for the first time.
1. Allow the ‘CloudEdge’ APP to access mobile cellular data and wireless LAN, or it will fail to add a doorbell.
2. Allow the ‘CloudEdge’ APP to receive a pushed message, or the cellphone will not receive an alarm push when motion detection or audible alarm is triggered.
4. Meet the chime
| 1. Speakers | 3. LED Indicator |
| 2. Reset | 4. USB Port(Type-A/M) |
| LED Condition | Meaning |
| Slow flickering Blue | Pairing mode |
| Solid on Blue | Pairing successfully on the chime |
5. Set up your doorbell
1. Attach the wires from the provided power adapter to the terminals on the rear of your doorbell. And tighten the terminal screws with the screwdriver. Each wire can be connected to each power terminal. The cable order doesn’t matter.
2. Plug the adapter into your AC outlet. Install the doorbell within 30 feet of your 2.4GHz WiFi router. It is suggested that you test your doorbell prior to physical installation.
3. Download and install the ‘CloudEdge’ app on your smartphone. Launch the App and register an account with your mobile phone number or email ID.
4. Register Account: New users need to register by e-mail, click Register, and follow the steps to complete the registration of the account, then log in.
Note:
When registering a new account, please choose the region in which you are actually in. (Different registered regions can’t share the doorbell.)Please choose to register by e-mail.
5. Start the Wi-Fi configuration following the in-app instructions or referring to the below tutorial steps
6. LED indicator explanation:
6. Live-view
Tap on the Home page devices to watch the live view from your doorbell.
| 1. Quit live viewing | 8. Wi-Fi signal status |
| 2. Setting menu | 9. Screenshot button |
| 3. Date & time watermark | 10. Speak to the scene |
| 4. Volume on/off | 11. Record on the phone |
| 5. FHD/HD/SD switch | 12. Body detection on/off |
| 6. Full-screen display | 13. Notification history |
| 7. Stream bit rate | 14. Cloud storage service |
Note:
Live viewing will not trigger device recording in Event recording mode.
7. Settings
7.1 APP Interface Introduction
| 1. Back to live view | 8. Alarm setting: 1. Motion detection on/off Sensitivity Setting Alarm interval Setting Alert only when people appear(on/off) 5. Alarm schedule 6. Motion detection area setting |
| 2. Edit device name | 9. SD Card Setting |
| 3. Receive/block motion alarms | 10. Cloud Storage Service |
| 4. Share the device with other users | 11. Advanced Features: Onvif on/off |
| 5. Device information | 12. Device Version |
| 6. Installation Guide | 13. Delete Device |
| 7. Basic function: 1. LED Indicator on/off 2. Night vision on/off/auto 3. Human detection frame on/off 4. Wireless chime settings |
7.2 Alert Settings
PIR’s’ Motion Detection’ is by default, and the default sensitivity is medium, but it is adjustable.
Alert settings steps:Setting(โฆ)’ – >’Alarm Settings’ ->’Motion Detection
Tips: The detecting distance is 4 meters (13ft)
| Sensibilidade | Detecรงรฃo de distรขncia (para objetos em movimento) |
| Low | Up to 2 meters(7 ft) |
| Medium | Up to 4 meters(13 ft) |
| High | Up to 6 meters(20 ft) |
Note: Higher sensitivity offers a longer detecting distance, but it would lead to more false alarms. You are advised to set up the sensitivity level to ‘Medium’ when you install the doorbell outdoors.
7.2 Device Sharing
Aquecimento: Ao compartilhar, certifique-se de que a conta do APP esteja registrada nas mesmas regiรตes. Caso contrรกrio, o compartilhamento nรฃo serรก bem-sucedido! Outros usuรกrios sรณ podem ver e reproduzir ao vivo. Todos os usuรกrios podem receber chamadas da campainha e notificaรงรตes de alarme (รฉ necessรกrio abrir "receber notificaรงรตes").
Etapas do compartilhamento: Configuraรงรตes (...)-> Compartilhamento de dispositivo -> Toque em'Adicionar'-> Escolha "Cรณdigo ScanQR'Acountshare
Mรฉtodo 1: Compartilhamento por pesquisa de conta
Toque em "Account" -> Digite o ID da conta -> Confirme o compartilhamento -> Os amigos aceitam o compartilhamento
Mรฉtodo 2: Compartilhamento por leitura de cรณdigo QR. Toque em Scan QR code'->Scan friends' QR code ->Confirm Sharing -> Friends accept sharing.
Observaรงรฃo: Os novos usuรกrios podem encontrar seus cรณdigos QR no aplicativo e permitir que o administrador escaneie o cรณdigo QR e compartilhe o dispositivo
How do you find your QR code?
(Execute o CloudEdgeApp'->Tapon" Toque em"!-> Toque em My QR Code"-> Deixe o administrador escanear seu QR Code.
8. Recording
Sua campainha vem com gravaรงรฃo de eventos por padrรฃo. Ela registrarรก as chamadas de visitantes e os eventos de detecรงรฃo de movimento. Vocรช tambรฉm pode ativar a gravaรงรฃo de dia inteiro em Configuraรงรตes -> Cartรฃo SD.
9.History layback
Toque em History (Histรณrico) para reproduzir os vรญdeos gravados no cartรฃo MicroSD.
1. Time Line:
Deslize a linha do tempo para a esquerda ou para a direita para localizar as gravaรงรตes de vรญdeo de acordo com o perรญodo de tempo. A barra verde representa a duraรงรฃo do vรญdeo e O ponto amarelo representa o ponto de alarme quando alguรฉm pressiona o botรฃo da campainha. O ponto vermelho representa o ponto de alarme quando um movimento รฉ detectado.
2. Calendar:
Verifique o histรณrico de vรญdeos por data. Os nรบmeros em verde representam as datas que tรชm gravaรงรตes de vรญdeo.
3. Screenshot:
Toque para capturar uma foto e salvรก-la em Me -> Pictures & Videos, onde vocรช pode compartilhรก-la com outras pessoas
4. Record:
Toque para comeรงar a gravar um vรญdeo, toque novamente para terminar e salve em Me -> Pictures & Videos, onde vocรช compartilha os videoclipes com outras pessoas.
5. Alarm:
Toque nos registros de alarme listados para localizar e exibir rapidamente cada vรญdeo de alarme. Significa eventos de chamadas de visitantes; significa registros de detecรงรฃo de movimento.
6. Timeline Zoom:
Deslize para cima para aumentar o zoom na linha do tempo e para baixo para diminuir o zoom.
10. Connect the Chime
1. Supply power to the chime
O carrilhรฃo pode ser alimentado por uma fonte de alimentaรงรฃo compatรญvel com USB (DC5V 1A) ou pela porta USB do seu computador.
2. Click the reset button
Clique em RESET apenas uma vez e vocรช verรก o indicador do sino piscando em azul, indicando que o sino estรก no modo de emparelhamento
3. Press the doorbell button
Pressione o botรฃo da campainha e o carrilhรฃo soarรก. Se o emparelhamento for bem-sucedido, o indicador na campainha ficarรก em azul sรณlido.
4. Chime settings
Vocรช pode entrar na pรกgina de configuraรงรฃo do chime seguindo as etapas de configuraรงรฃo abaixo para silenciar o ChimeReminder, selecionar toques, ajustar o volume do chime ou desvincular a conexรฃo com a campainha.
NOTE:
1. Sua campainha se comunica com o carrilhรฃo por radiofrequรชncia, mas nรฃo por WiFi
2. Vocรช pode atribuir diferentes toques conforme necessรกrio.
3. Pressione e mantenha pressionado o botรฃo RESET no carrilhรฃo por 5 segundos atรฉ que o indicador pisque em azul trรชs vezes, e vocรช tambรฉm pode liberar a conexรฃo entre o carrilhรฃo e a campainha conectada.
11. Installation
A campainha com vรญdeo funciona com uma fonte de alimentaรงรฃo de 12 V CC (adaptador de alimentaรงรฃo fornecido), bem como com uma fonte de alimentaรงรฃo por fio de 12 V a 24 V CA existente. Isso permite que vocรช use a fiaรงรฃo antiga da campainha para a instalaรงรฃo de retrofit.
NOTE:
Para a instalaรงรฃo de retrofit, รฉ necessรกrio ignorar o carrilhรฃo mecรขnico interno para fornecer energia suficiente para a nova campainha com vรญdeo.
11.1 Retro-fit installation (Optional)
Para substituir a campainha e o carrilhรฃo mecรขnico existentes, siga as etapas de instalaรงรฃo abaixo:
1. Shut off the master circuit breaker in your house.
2. Bypass your indoor chime with the provided jumper.
Na maioria dos casos, o circuito da campainha existente รฉ semelhante ร imagem abaixo. Remova a tampa da campainha interna e solte os parafusos dos terminais "FRONT" e "TRANS". Use o jumper fornecido para conectar os dois terminais e recoloque a tampa da campainha.
3. Select a location for your video doorbell.
Determine a posiรงรฃo de montagem da campainha. Verifique se vocรช pode reutilizar os furos existentes na parede. Caso contrรกrio, faรงa novos furos para montar a campainha com vรญdeo. Sugere-se montar a campainha a pelo menos 120 cm (4 pรฉs) acima do chรฃo para obter o melhor รขngulo de visรฃo e o melhor desempenho de detecรงรฃo de movimento.
(Opcional) Use o suporte angular de 20ยฐ como um suporte de montagem suplementar para ajustar o รขngulo de visualizaรงรฃo de acordo com sua preferรชncia de visualizaรงรฃo.
4. Replace your existing doorbell.
5. Restore power at the breaker, and your doorbell is ready for use.
11.2 Hardwire installation
Faรงa a fiaรงรฃo da campainha com o adaptador de alimentaรงรฃo DC12V fornecido.
12. Trouble Shooting
| Nรฃo. | Descriรงรฃo | Soluรงรฃo e operaรงรฃo |
| 1 | Nรฃo รฉ possรญvel conectar | (1) Verifique seu nome e senha de Wi-Fi (2) Certifique-se de que seu Wi-Fi seja de 2,4 GHz e nรฃo de 5 GHz. (3) Certifique-se de que a cรขmera e o telefone estejam prรณximos ao roteador (30-100 cm) |
| 2 | Reinicializaรงรฃo bem-sucedida ou nรฃo. | (1) Pressione e mantenha pressionado o botรฃo de reinicializaรงรฃo por 5 segundos. (2) Ouvir o som de "boogu" (3) A luz vermelha passa a piscar lentamente |
| 3 | Mudanรงa para uma nova rede | (1) Pressione a tecla reset para a configuraรงรฃo padrรฃo de fรกbrica (2) Reconexรฃo |
| 4 | Imagem de alarme sem pessoas | (1) A cรขmera leva algum tempo para despertar (cerca de 4s); (2) As pessoas se movem muito rรกpido. (3) Alguns objetos em torno de 36ยฐC estรฃo se movendo na imagem |
| 5 | Sem acionamento de alarme | Habilite a notificaรงรฃo do CloudEdge APP na configuraรงรฃo mรณvel |
| 6 | No alarm video record | Please insert an SD card |
| 7 | Device offline | Check if the network transferring fluency processes well |
| 8 | Browse video delay | Check the Wi-Fi network; the distance between the camera and the router should not be too far |
11. Specification
VIDEO DOORBELL
Video & Audio
| Image Sensor | 1/3โCMOS(3.0MP) |
| OS | Hisilicon Lite-OS |
| Resolution | 2304*1296 |
| Stream | FHD/HD/SD dual stream |
| Infrared LED | High-power IR LED with ICR |
| Lens | 1.7mm/F2.0 |
| Angle of view | 166ยฐ |
| Min. illumin. | Color: 0.01LUX: B&W:0.001LUX |
| WDR | Digital WDR |
| Audio | 2-way audio with noise cancellation |
| Frame rate | 1-25 per second |
| Drawing speed | 4 seconds. |
Storage
| Storage Type | Micro SD Card (Max 128G) |
| Cloud storage | support |
| Human Detection | AI AIgorithms |
Network
| Wifi Frequency | 2.4 GHz- 2.4835 GHz |
| Standards | IEEE 802.11b/g/n |
| Live View Speed | Within 3-4 Sec |
APP
| App Name | CloudEdge |
| OS | OS, Android |
| Remote View | Within 2-4 sec |
| Notification | Push notification within 2~4 sec |
General
| Working Temp&Humidity | -20ยฐC-50ยฐC(-4F~122F) <90%(No condensation) |
| Interface protocol | Private |
| Communication protocol | TCP/IP, HTTP, DHCP, DNS |
| Installation | Flat mount bracket; 20ยฐ Angle mount bracket |
| Power | Hardwire 12V ~ 24V AC or 12V DC |
| Consumption | 4.5W(Max) |
| Onvif | Support |
| Firmware Upgrade | OTA (on the air) |
INDOOR CHIME
| Power source | DC 5V 1A |
| Power port | USB (Type-A) |
| Consumption | 0.2W |
| Ringtones | Four ringtones optional |
| Volume | Max100dB |
| Volume control | Low(mute), middle, high |
| Connection type | Radio frequency |
| Frequency | 433MHz-868MHz |
| LED | Flashing blue: pairing mode Solid blue: power on/pairing succeeded Flash blue twice: reset to factory default |
| Working Temp | -10ยฐC~50ยฐC(14ยฐF~122ยฐF) |
12. FAQ
Q1: Does a battery power the video doorbell?
A1: No, this video doorbell requires a constant hardwire power supply. Compared to battery-powered doorbells, this wired video doorbell has more advanced features, like supporting full-day recording, no delay, and quick response to visitor calls. It is smaller in dimension, fitting into narrow door frames.
Q2: How do you connect the hardware to the doorbell? Does the cable order matter?
A2: Your doorbell works with both DC 12V and AC 12V – 24V hardwire power sources. There are 2terminal screws on the rear of your doorbell, and you can connect each wire to each power terminal screw. The cable order doesn’t matter.
Q3: I found a Micro USB port near the Micro SD Slot; what’s it for?
A3: You can power up the doorbell with the Micro USB port using a USB-compatible charger and cable. It is designed mainly for product testing in the factory.
Q4: What’s the Wi-Fi range of the video doorbell?
A4: The video doorbell works with any 2.4GHz wireless Wi-Fi router, mesh system, or modem. In Outfielotest, it works well in most 3000saft houses. The Wi-Fi range may vary because of different WiFi transmit power, transmission distance, and wall blocks in between.
Q5: I installed my video doorbell, but the video or audio quality is poor.
A5: ln live view interface, WiFi status will be listed. It is suggested to ensure the Wi-Fi status is more than 70% so as to get your doorbell to work as expected. If you think your problem is caused by low Wi-Fi signal strength, try moving your Wi-Fi router closer or adding one Wi-Fi Booster to extend your Wi-Fi range.
Q6: Does the video doorbell work with the existing indoor mechanical chime?
A6: No. The doorbell comes with a USB-compatible wireless chime to notify people when your visitor presses the doorbell button. If you have an existing indoor chime, please use the provided jumper to bypass the existing chime so as to provide sufficient power to the new video doorbell.
Q7: How many wireless chimes can be paired with one video doorbell?
A7: You can add as many wireless chimes as you wish on one video doorbell.
Q8: Does it support customized Motion Detection Zones
A8: Yes, it does. Go to Settings – Alarm Setting – Motion detection – Alarm Area. Use your fingertips draw one or more customized motion detection zones and save your settings the orange zones are motion detection zones
Q9: How does the video doorbell detect the motions? Can motion detection be disabled?
A9: The doorbell camera detects motion through the full-image pixel contrast; it will further undergo anuman-shape detection to reduce the false alarm rate. You can adjust the motion detection sensitivity, customize the detection zone, schedule alarm intervals, and disable motion detection accordingly due to various user scenarios.
Q10: Does the doorbell support cloud storage?
A10: Your doorbell supports Micro SD card storage as well as cloud storage. You can activate the cloud storage service in the App. There is a 7-day free cloud recording trial service. Please note that cloud storage only supports event recording but not full-day recording.