常见问题

4G Traffic&Cloud Storage&AI refund strategy How Apple Cancels Continuous Monthly Service If you encounter some problems or no longer need to use the virtual package service mentioned above, you may need to consider applying for a refund. Here are some refund strategies to help you: 1. Understand refund policy: Before applying for a refund, you […]

硬件问题 如何关闭工作指示灯？在摄像机预览页面，进入 "设置 "并找到 "工作指示灯 "开关，将其关闭。如何理解工作指示灯的含义？红灯慢闪：等待添加应用程序 红灯闪烁：正在连接 WiFi 蓝灯常亮：

Hardware Issues How to turn off the work indicator light? On the camera preview page, enter “Settings” and locate the “Work Indicator” switch to turn it off. How to understand the meaning of work indicator lights? Slow flashing red light: switch on/off and recognize SIM card Flashing red and blue alternately: SIM card not detected

Audible and visual alarm Why didn’t the horn sound after turning on the “sound and light alarm”? Please confirm that the “sound and light alarm” is set to “sound alarm” or “sound and light alarm”. How to turn off the alarm horn? Turn off the “sound and light alarm” completely or select the “white light

如何启动？找到相机的电源按钮，按住电源按钮三秒钟，看看相机的工作指示灯是否亮起。如何恢复出厂设置？找到相机上的重置按钮或重置孔。1. 如果是重置按钮，请按住重置按钮并保持三秒钟。

硬件问题 如何关闭工作指示灯？在摄像机预览页面，进入 "设置 "并找到 "工作指示灯 "开关，将其关闭。如何理解工作指示灯的含义？红灯慢闪：等待添加应用程序 红灯闪烁：正在连接 WiFi 蓝灯常亮：

1）What should I do if the app crashes? Click APP to crash or crash while in use, uninstall and reinstall. 2）Login problem 1.Please check if the cellular network is normal. 2.1ndicates whether the appropriate country code should be selected. 3.Whether the account and password were entered correctly. 4.UninstaII and reinstall. 3）Registration problem 1.Please indicate your

Why can’t I add a device or configure the network? The status of the device display can be used to assess the cause and solution of the network configuration error. Please correspond one after the other. 1.Before adding a device, make sure the device is flashing red slowly (twice per second). If the display status