SV3C C17 安防摄像机用户手册

Packing List

• Solar Panel*1
• Universal Joint*1
• Circular Socket Nut*1
• Locking Screw Cap*1
• Base*1
• Screws*4
• Wall Anchors*3
• Quick Start Guide*1

Product Overview

How to Set the Camera

1.App 下载和安装

Downloading ‘SV3C Cloud’APP from App store or on Google play.

您也可以扫描 OR 代码进行下载。

2.账户注册和登录

Open sV3C Cloud’APP, choose your country/region, register an accountwith a valid e-mail address at your first time use, then log in.

3.网络配置

1.The camera only support 2.4Ghz Wi-Fi, does not support 5Ghz Wi-Fi. Please check your router to confirm that the network is under 2.4Ghz frequency.

2.Make sure that the Wi-Fi password doesn’t include special characters like &*%#@^.

3.For a successful connection, please place the camera and phone near to the router, which should speed up the network configuration process.

4.将相机连接至 APP

重要须知：

1.添加设备前，请确保相机有足够的电量。

You can use 5V,1.5A charging adapter to charge it(power adapter is not included)

2.长按 "电源按钮 "3-5 秒钟即可打开/关闭设备，打开后会听到嘟嘟声。

3.If you have successfully pair the camera with you phone, the Status Light will flash blue.

If not, it will show red light. Please reset the camera by pressing Reset’button for 3-5s.

Step 1: Run’SV3C Cloud’APP click Add Device.

Step 2: Select your Wi-Fi, and input the right password, and click ‘Next’.

Step 3: Show QR code to the camera at distance of 5-8 inches. A tone will beheard when successfully scanned.

步骤 4：您可以为相机命名，并将其添加到监视器位置。

步骤 5：全部完成。您已成功将相机添加到手机中。

步骤 6：开始监控您的家庭。

为相机充电

It’s recommend to fully charge the battery before mounting the camera outdoors.

Charge the battery with a power adapter.
(not included)

Charge the battery with the Solar Panel

充电指示灯：

RED LED: Charging

蓝色 LED：完全充电

For better rain protection, when charging with a solar panel, please only open the small rubber labeled “POWER” and keep the outside rubber closed well. Please keep the rubber closed always after installation of the Micro SD card.

摄像头安装

a.Install the bracket and Camera

Follow the below chart. Drill the holes according to the positioning sticker provided.
Screw the expansion nut into the holes, then connect the bracket to the expansion nut with the screw to complete the installation.

b.为相机选择一个好位置

Please install the camera in a position where it’s view is not blocked and ensure that it is within the coverage of the Wi-Fi network.

We recommend installing the camera about 8ft height. You can adjust the height/camera angle according to the real time view on your phone.

Solar Panel Installation

Please choose a location for your solar panel that gets the most sunlight throughout the year. The solar panel needs only a few hours of direct sunlight to sufficiently power up your camera daily. The amount of energy that the solar panel can produce is affected by weather conditions, seasonal changes, geographic locations, etc

Important to know

Make sure the solar panel is not blocked. The energy harvesting efficiency drops drastically even when a small portion of the solar panel is blocked.

Please don’t install the solar panel completely horizontally. Otherwise your solar panel might accumulate dust and other debris easily. It’s advised to install the solar panel angularly to receive the most direct sunlight.

Wipe the solar panel regularly to remove dust or debris.

Please charge the batteries in temperature between -20.5°C ~48.5C(-59F~120F).

The solar panel won’t charge the camera at temperatures below -20.5%C

Troubleshooting

Stop Charging the Battery-powered Cameras

If your solar panel can’t charge the camera anymore, try the following solutions:

• Unplug and re-insert the charging cable. Please ensure the connection between the solar panel and camera is stable.
• Make sure that your solar panel points toward the sun and is not shaded by trees,buildings, or other objects.
• Make sure that your camera is not charged at temperatures below-20.5°C~ 48.5C(-59F~120F).

1.Fix the base to your mounting location using the included screws.If the installation surface is soft or unstable,first use a 6.0 drill bit to drill a hole in the wall,then insert the anchor nail into the hole.and fix the base with screws.

2.First, install the locking screw cap into the universal joint and then screw the circular socket nut into the universal joint.

3.Screw the universal joint into the back of the solar panel. Tighten it firmly with the attached nut.

4.Screw the locking screw cap into the base.Make sure that the universal joint is angled upward.

5.When adjusting the solar panel left or right, loosen the locking screw cap,turn the sleeve rod, and tighten the locking screw cap when the Panel in position.

6.Solar panel’s angle can be adjusted up and down up to 90°.

Tip: After the installation is complete, please check that all locking mechanisms are tightly secured.

HOW TO POSITION YOUR SOLAR PANEL

1.Find the area that gets the most direct sunlight throughout the day

2.Angle the solar panel at local latitude + 5 degree upward

3.Point it south if in the northern hemisphere and point it northern if in the southern hemisphere.

BASIC PARAMETERS

Cable length:3m
Operating voltage:5V DC

Operating temperature:-20.5°C to 48.5C(-5°F to 120°F)

功能概览

运动检测设置

The camera not support 24/7 recording. Once the PIR sensor detects a movement.the camera will start to record videos. The videos clips will be saved to local Micro-SD card or Cloud.

1.Turn on/off motion detection: if you disable motion detection, the camera will not record videos, and you will not receive motion triggered events.

2.Change detection sensitivity: Sensitivity level from 1-10. lt is suggested to set a more high level(6-10) to receive more detailed event at first. If you feel disturbed by the notifications, you could choose to decrease unnecessary notification and reduce false alarms.

3.Click Alarm Working Mode：
Here are 3 functions: Recording time-allow you to record a long video(10-30s);
Alarm Interval-select trigger frequency of motion detection.

4.Alert Plan: Set a time period to open the motion detection if you need.

如何存储录音

1.手动存储

转到实时视频，点击 "录制 "按钮开始或结束手动录制视频，现有的实时视图将自动停止录制。

2.存储卡

相机支持微型 SD 卡（不含），最大容量为 128GB

3.云存储计划

The cloud storage service already supports free storage of 6s, 7-day standard definition video files. lf you need more advanced services, you can purchase VIP version of the cloud storage service (Please manually enable the free Basic cloud storage function on this page).

视频播放

1.SD 卡中的视频播放

1.进入主界面，点击 "历史记录-警报 "图标，您将看到今天的运动检测事件。点击其中任意一个视频即可播放。

2.打开 "日历"，回溯和播放早期录制的视频。

2. 云视频播放

进入主界面，点击 "Cloud-Alert（云警报）"图标，您将看到今天的运动检测事件。点击其中任意一个视频即可播放。

相机共享

当您需要与其他家人或朋友一起查看摄像机时，可以使用此设备共享功能。只有帐户首次与摄像机绑定的管理员才能共享和设置设备。其他成员只能查看设备的实时或回放。

注意：请确保所有共享账户的注册地区与管理员账户相同。

步骤 1：在设置页面点击 "设备共享

步骤 2：点击扫描二维码？

步骤 3：扫描共享账户的二维码，成功后您将收到确认通知。同意后，共享就完成了。

如果选择输入账户，则可以搜索要添加的账户。

1.Way of Charging

当电池电量不足时，APP 会提醒您为相机充电。

Please use the Micro USB cable to plug into the 5V/1A charging adapter to charge the camera. During charging,the camera’s indicator is red, and when the camera is fully charged, the indicator light will turn into solid blue. It will take about 8 hours to fully charge.

您可以使用太阳能电池板为相机充电。

注：准确的电池电量可在 "设置-电池管理 "中查看。

电池使用安全说明

The camera is not designed for running 24/7 at full capacity or around-the-clock live streaming. It’s designed to record motion events and to live view remotely only when you need it.

1.The battery is built-in, so do not remove it from the camera

2.Charge the rechargeable battery with a standard and high-quality DC 5V battery charger or solar panel. Do not charge the battery with solar panels from any other brands.

3.Charge the battery when temperatures are between 0°C and 45°C and alwavs use the battery when temperatures are between -20°C and 60°C

4.保持 USB 充电端口干燥、清洁、无杂物，电池充满电后用橡胶塞盖住 USB 充电端口。

5.Do not charge, use or store the battery near any ignition sources, such as fire or heaters.

6.Do not use the battery if it gives off an odor, generates heat, becomes discolored or deformed, or appears abnormal in any ways. lf the battery is being used or charged, remove the battery from the device or the charger immediately, and stop using it.

7.在处理废旧电池时，请务必遵守当地的废物处理和回收法律。

2.About Battery

这款相机采用了创新的低功耗技术，在不同场景下具有不同的功耗，使其具有更持久的待机能力。

When there is no motion detection, the camera will enter sleep mode with the lowest power consumption. When a motion is detected, the camera will be woken up immediately and start recording video.

说明

1.If the camera is pointed to a busy street, it will be woken up frequently and detect massive movements, as a result, the battery power will be consumed quickly.

2.The battery consumption and standby time are closely related to the number of detected motions a day.The more detected motions, the faster battery consumption and the shorter battery standby time.

3.The typical estimated life of a Lithium-ion battery is about two to three years or 300 to 500 charge cycles whichever occurs first. One charge cycle is a period of use from fully charged, to fully discharged.

4.The recommended operation environment for the camera is 4°F~140°F(20°C-60°C).For lower temperatures, it may slow down the battery performance.

常见问题

Q1: Camera is Not Powering On

A1: If your camera is not powering on, please try the following solutions:

• Make sure the power switch is turned on.
• Charge the battery with a DC 5V/1A power adapter. When the blue light is on.

Q2: the battery is fully charged

A2: Failed to Scan R Code on the Phone

• 如果您无法用手机扫描 OR 代码，请尝试以下解决方案：
• 取下相机镜头上的保护膜。
• 用干纸/毛巾/纸巾擦拭相机镜头。
• 改变相机和手机之间的距离，以便相机更好地对焦。
• Try to scan the OR code under sufficient lighting.

如果这些不起作用，请联系技术支持。

Q3: Failed to Connect to WiFi During lnitial Setup Process

A3: If the camera fails to connect to WiFi, please try the following solutions:

• 确保输入了正确的 WiFi 密码。
• 确保选择了 2.4ghz WiFi 信号。
• 将摄像头放在离路由器更近的地方，以确保有较强的 WiFi 信号。
• 在路由器界面上将 WiFi 网络的加密方法更改为 WPA2-PSK/WPA-PSK（更安全的加密）。
• Change your WiFi SSID or password and make sure that SSID is within 31 characters and password is within 64 characters.

Q4: Will the camera show red lights when night vision is activated?

A4: The built-in infrared lamp beads make the camera only show some dim red lights when night vision is activated, but the image quality is still clear under no light environment.

Q5: I have selected 2. 4GHz Wi-Fi and input the Wi-Fi password correctly, why does the camera still not connect to Wi-Fi?

A5:

1.请确保相机和手机使用的网络相同。

2.Please make sure your router opens the DHCP, you can log in the router setting and find the DHCP to check if it is closed or opened. If it is closed, then it will not distribute the IP address to this IP camera and it will fail.

3.Please make sure the network you used is 2. 4GHz, not 5GHz. Meanwhile,please set the Wi-Fi authentication method to wpa2-psk or other lower level of security method. A password is required.

4.This camera does not accept the special characters &*%##@A(including network name and password).

5.If your Wi-Fi has an admin password and guest password, please use the admin password to connect the camera.

6.Please access the camera’s setting to confirm its Wi-Fi signal, please make sure the Wi-Fi signal is strong.

7.If your camera cant connect well but your network is good, please take out your SD card and try again, it may be that the SD card is incompatible.

8.If the device connected to Wi-Fi is excessive it will cause the lP address conflictand fail to connect to Wi-Fi.

9.Please keep the camera at least 1 meter away from any wireless devices or metal in order to avoid wireless interference, including Wi-Fi routers and phones.

10.If you want to change Wi-Fi to connect the camera, please reset the camera by clicking Reset’ button(network configuration) until you hear a short sound of music, the indicator light will flash in red, then reconnect the camera to the app. lf camera successfully connected, the indicator light will show blue.

Q6: How far should the camera be placed from the router?

A6: After testing, the Wi-Fi connection distance can normally reach up to 150 meters in the open area.However, the actual situation depends on the strength of Wi-Fi and its surrounding environment (thick walls,electromagnetic devices, large metal objects will all cause interference to the Wi-Fi signals). If the camera connection signal is weak or unstable, please place the camera as close to the router as possible.

Q7: What is the maximum length of recording time?

A7:You can choose the recording time in the app. The camera can record for a fixed time 10-30s.

Q8: Why can’tlreceive push notifications to my phone?

A8: Firstly,please make sure that Receive Alert Notifications is turned on in youl APP. Secondly, check your phone settings,and allow the APP to send push notifications to your phone. Thirdly, please make sure the app is running the background to receive notifications(Android system).

Q9: Why I can’t hear any sounds from my camera?

A9: The camera will record sound automatically, please turn on the sound icon if you want to hear sound sat live viewing. If you want to get a two-way audio function, please remember to turn on two-way talk from camera setting.

Q10: Does my phone have to connect to the same Wi-Fi as cameras? Or do I need to connect to Wi-Fito view the camera?

A10: No, it doesn’t, As long as the camera is well connected with your home Wi-Fi you can use WLAN or Celluar data.

Q11: How can I differentiate the 2.4GHz and 5GHz Wi-Fi?

A11:You could check the user manual of the router and try to contact the network operator for help. Or lf you use dual band router. You could try to confirm it yourself.

Step 1:

Find the router website on your computer/laptop. Or if you have connected your Wi-Fi on your phoneclick your Wi-Fi for router information.

步骤 2：

Sign in your router account, Rename your Wi-Fi with 2.4G and 5G respectively for easy distinction.(Do not use 5G preferred,2.4Ghz & 5Ghz will mix together if you open it,You don’t know whether you have connected to 2.4Ghz Wi-Fi or 5Ghz Wi-Fi)

步骤 3：

Choose 2.4G Wi-Fi and then connect it on your phone. Then begin to connect your camera.

合规通知

FCC 合规声明

本设备符合 FCC 规则第 15 部分的规定。操作须符合以下两个条件：(1) 本设备不得造成有害干扰；(2) 本设备必须接受任何接收到的干扰，包括可能导致意外操作的干扰。

未经合规性负责方明确批准的更改或修改可能会使用户的设备操作权限失效。

注：本设备已经过测试，符合 FCC 规则第 15 部分对 B 类数字设备的限制要求。这些限制旨在为住宅安装提供合理保护，防止有害干扰。

本设备会产生、使用和辐射无线电频率能量，如果不按照说明安装和使用，可能会对无线电通信造成有害干扰。但不能保证在特定的安装环境中不会产生干扰。如果本设备确实对无线电或电视接收造成有害干扰，可通过关闭和打开设备来确定，建议用户尝试通过以下一种或多种措施来纠正干扰：

调整接收天线的方向或位置。
增加设备与接收器之间的距离。
将设备连接到不同电路上的插座中。
接收器已连接。
请向经销商或有经验的无线电/电视技术人员寻求帮助。
FCC 射频警告声明：
经评估，该设备符合一般射频暴露要求。该设备可在便携式暴露条件下使用，不受任何限制、