What’s in the box
Consult the checklist below for all components.
Description
| Power | AC 12~24V |
| Status light | Solid red light on: the camera is turning on or malfunctional Blinking red light: awaiting WiFi connection (slowly blinking) connecting the WiFi (quickly blinking) Blinking blue light: currently connecting Solid blue light on: the camera runs correctly |
| Doorbell button | Press the button to activate the doorbell |
| Microphone | Captures sound for your video |
| SD card slot | Support local SD Card storage (Max.128G) |
| Reset | Press and hold on for 5 seconds with pin to reset the doorbell |
Installation
Mode 1 Doorbell General Installation
Mode 2 Angle Wall Mount + Bracket + Doorbell Installation
Connection
下載
CloudEdge is available for both iOS and Android OS. Search the name ‘CloudEdge’ in the App Store or Google Play, or scan the QR code to download the app.
Set up router
This product only supports 2.4GHz frequency band routers and does not support 5GHz frequency band routers; please set the relevant parameters of the router before WiFi configuration; WiFi passwords do not include special characters such as ~!@#$%^&*(). When the device is configured to use WiFi, the mobile phone and device are as close to the router as possible, which can speed up the configuration of the device.
Registration process
Step 1 Open the Cloudedge App, click “SlGN UP,” input a valid email address, and click “NEXT.”
Step 2: Input the verification code and create a password and Nickname that is not less than six digits. Then login.
Note: Make sure your router, camera, and mobile phone are nearby.
QR Code Configuration
Few notice before adding the device
1. This camera only supports 2.4GHZ wifi routers; please make sure you are using a 2.4GHZ wifi router.
2. Please follow the instructions and make sure the password is inputted correctly.
3. One camera can only be added to one APP account; if the camera has been added to another account already, then it can’t be added to any other account again.
Process
Step 1 Open the CloudEdge App, click ‘+,’ and select the type of device to add.
Step 2 Please confirm the red LED light blinks, select ‘The device has flashed red slowly, or you hear a tone,’ and click ‘Next.’ Then, input the wireless password and click ‘Next.’
Step 3 The device is scanning the QR code at a distance of 15~25cm (you can click the ‘operation’ to view the scanning mode). After the device scans successfully, click ‘Hear tone.’
Step 4 The device is successfully connected to the network. After the configuration is completed, the app automatically adds the successfully scanned device and returns it to the device list. The configuration is completed.
Step 5 Click the play button to complete the preview. (Remind: long press the image to be previewed to remove the device, and add the device again to reset the device)
Function
Full-duplex audio
When the visitor pushes the doorbell button, you will get a call. You can see and hear the visitor in your App from the doorbell if you answer.
Motion detection
Motion sensors will notify you when movement is detected.
Shared device
The doorbell device can be shared with friends, and friends can also preview online. There is no limit to the number of sharing devices, but only six accounts are supported for online preview at the same time.
Record
Use an SD card or Open the Cloud-Storage Service to keep recording for every moment.
Day & Night
Powerful night vision means no interruptions, even in complete darkness.
常見問題
Q: In the network process, the process bar is always not 100%; add failure?
A: This camera only supports a 2.4GHz WiFi router; please make sure you are using a 2.4GHz WiFi router. And confirm the WiFi password again.
Q: Are repeated addition failures?
A: After adding a failure, it is recommended to restart the device or power off and then try to add again.
Q: The device cannot be previewed properly?
A: Check whether the network is normal. You can place the camera close to the router, and if not, it is recommended that the device be reset and added again.
Q: How do you cut the camera network to another router?
A: First, remove and reset the device on the App and then configure the device again by the App.
Q: Why can’t I get the notifications with my cell phone App?
A: Please confirm that the App has been running on the phone and the relevant reminder function has been opened; Message notification and authority confirmation in the mobile phone system have been opened.
Q: Why doesn’t the device identify the SD card?
A: It is recommended to plug in an SD card after a power cut. Confirm whether the SD card is normally available and the format is FAT32. And the TF card can’t be identified when the internet environment is not good.