01/Camera Introduction
| Power Key | Press and hold the power button for 5 seconds to turn on the camera. |
| Reset Key | Press and hold RESET for 5 seconds to reset the device(if you have modified the settings, they will revert to the factory default settings) |
| SD Card Slot | Support local SD card storage ( up to 128G) |
| Power Light | Red means charging is in progress. Blue means charging is completed |
| Microphone | Capture a sound for your videos. |
| PIR Sensor | Can detect moving objects up to 12 meters away |
| Working Status Light | Red light continuously on: camera network abnormal Red light flashing slowly: waiting for Wi-Fi connection. Red light flashing fast: Wi-Fi connection in progress. Blue light continuously on: the camera is running normally |
| Speaker | Two-way voice calls sound output. |
| Dedicated Charging Port | Use a 5V/2A type-C power supply to charge the camera. |
| Thumb Screw | For fixing the camera and the bottom bracket |
02/ APP Installation and Account Registration
Download ‘ieGeek Cam’ APP
Method 1: Download ‘CloudEdge’ or ‘ieGeek Cam’ APP from APP Store(iOS) or Google Play (Android);
Method 2: Scan ieGeek Cam’ APP QR code to download it.
Tips: Please turn on the two permissions below while using this app for the first time.
1. Allow ieGeek Cam’s app to access mobile cellular data and wireless LAN, or it will fail to add an IP camera.
2. Allow the ‘ieGeek Cam’ APP to receive a pushed message, or the phone will not receive an alarm push when motion detection or audible alarm is triggered.
Register Account
New users need to register by email. The concrete steps are as follows:
- 1. Click “Register
- 2. Follow the steps to complete the registration of the account
- 3.Log in.
Note:
- When registering a new account, please choose the region in which you are actually in and the correct country code. (Different registered regions can’t share the camera)
- Please choose to register by email.
03/How to Add a Camera to APP
Before Using:
Please insert the Micro SD card before powering on; otherwise, the SD card cannot be detected.
2. Put the camera and smartphone 1-3 ft (30-100 cm)away from the router to set Wi-Fi.
3. Make sure that the camera is using 2.4GHz Wi-Fi.
Wi-Fi Connection Steps
(Note: if it can’t be powered on, please plug in a DC 5V 2A type-c power adapter to charge the camera for 15min first)
My camera fails to connect to Wi-Fi.
1. Before adding a device, make sure that the device is in the state of a slow flashing red light. If the indicator status is abnormal, please restore the device to factory settings(long press and hold the device RESET button until you hear the ‘boogie’ Sound)
2. Please make sure the Wi-Fi connection to the camera is 2.4GHz. In our experience, a network connection failed in most cases, which is caused by users using 5GHz WIFl.This Wi-Fi camera can’t support 5GHz Wi-Fi.
3. Make sure the password for the Wi-Fi is correct. (Note: the password of the Wi-Fi cannot include a single quote, underline, space, and virgule (/).
4. Check the number of devices your router is connected to. In general, the router has connection limits. Once the devices that your router connected exceed its max limit numbers, other devices will not connect to the router.
5. Make sure the QR code on the phone screen is normal, and the distance between the phone and the camera lens is 10-15cm (3.9- 5.9 inches) during the scanning process.
6. Check the current location has good Wi-Fi coverage and a stable network (Wi-Fi signal is greater than 85%);
7. Avoid using Wi-Fi extenders;
8. After checking the above information, if the camera cannot connect to the Wi-Fi, please try to re-download the APP, reset the camera and, restart the router, and then add the camera again.
9. If you tried all the steps but still have no luck, please message your order and problem [email protected].
04/ Charge the Battery
Charge the battery with a 5V 2A power adapter
The battery is a built-in battery and cannot be removed
Charge the battery with the ieGeek Solar Panel.For weatherproof performance, always cover the dedicated charging port with the rubber plug after finishing charging the battery.
Charging Indicator:
Red LED: Charging
Blue LED: Fully Charged
05/Installation Guides
- Use the camera waterproof plug for better weatherproof performance when you install the camera outdoors.
- Install the camera 2-3 meters(7-10 ft) aboveground. The detection range of the motion sensor would be maximized at such a height.
- For effective motion detection, please install the camera angularly.
NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.
06/Notes on PIR Motion Sensor
PIR Sensor Detection Range
The PIR detection range can be customized to meet your specific needs. You may refer to the following table to set it up in Device Settings via ieGeek Cam App.
| Sensitivity | Detection Distance(For moving and living objects) |
| Level 1-3(Low) | Up to 2-5 meters |
| Level 4-7(Med) | Up to 5-8 meters |
| Level 8-10 (High) | Up to 8-10 meters |
important Notes Reducing False Alarms
- Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.
- Do not place the camera near any outlets, including the air conditioner vents, humidifier outlets, the heat transfer vents of projectors, etc.
- Do not install the camera in places with strong wind.
- Do not face the camera towards a mirror.
- Keep the camera at least 1 meter away from any wireless devices, including Wi-Fi routers and phones, in order to avoid wireless interference.
07/FAQs
For more detailed FAQs, please log in to the APPsearch in”Me”-“EAQ-“Help Document”-“Battery Camera.”
Is the device prompt offline?
- 1. Check whether the equipment is in the power-on state and observe whether the working light of the equipment is on normally.
- 2. Confirm that the current location has good Wi-Fi coverage and that the network is stable; make sure that the Wi-Fi signal is above 85%. You can try to use the third-party Wi-Fi analysis tool Wi-Fi analyzer” to analyze the current Wi-Fi signal coverage and interference status. If the coverage is poor and the interference is large, it is recommended to replace the camera installation position, adjust the router position, or use a second-stage router.
- 3. If the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a close place or ensure the Wi-Fi signal strength is over 85% to improve the Wi-Fi performance of the home.
- 4. Delete the camera from your ieGeek Cam account and add it again after resetting the device. Check whether the device firmware and application program are the latest version.
- 5. Avoid using Wi-Fi extenders.
Update router or Wi-Fi password?
Delete the camera from your ieGeek Cam account after resetting the device.
Use the new Wi-Fi and password to add it again.
Will it not connect to WiFi?
1) The wifi currently connected to the phone is a 2.4Ghz network; The current location has good wifi coverage and a stable network(wifi signal is greater than 75%);
2) Avoid using wifi extender;
3) Check whether the wifi password is correct;
it cannot be ruled out that in the rare case of special network incompatibility, the App and the camera cannot be connected correctly. In this case, our camera is not compatible. Please send the after-sales service [email protected])
Alarm push frequently?
- 1. In the app, lower the sensitivity of the motion detection alarm.
- 2. Check whether there are objects that interfere with and trigger the PIRsensor in the field of view of the device, such as the outdoor unit of the air conditioner, driving cars, passing pedestrians, etc. The angle of the device can be adjusted appropriately to avoid these easily disturbing objects.
- 3. Turn on “human motion detection” and use a humanoid algorithm to filter useless alarms.
Fast power consumption
- 1. In the case of poor Wi-Fi coverage (such as signal is below 85%), which will increase power consumption.
- 2. The PIR trigger frequency is high, and the power consumption will increase if the infrared light/white light is on at night;
- 3. The mobile phone often accesses the camera remotely, which will increase the power consumption.
- 4. For the first use, it is recommended to use the power to 10% and then charge it to 100%, which is helpful for the health of the lithium battery.
For more detailed FAQs, please log in to the app and search “Me,” “More Questions,” and “Battery camera.”
The camera does not detect motion events.
- 1. In the case of an unstable network, the message may not be pushed in time after the PIR is triggered. In this case, you can first confirm the network status and remove the camera to verify and confirm in an environment with the good network coverage.
- 2. Inappropriate installation position will result in PIR not triggering and not detecting. If the position is too high, the object is too far away, or the object is too small, the camera will not trigger. Try to adjust the installation position according to the trigger requirements many times.
SD card not recognized.
- 1. Support capacity is 16~128GB TF card.
- 2. Before use, make sure to format the TF card as FAT32 or exFAT file system on the computer, then insert it into the camera, and finally perform the format memory card operation on the camera again.
- 3. If the TF card is not recognized during use, it is generally a quality problem with the TF card, and it is necessary to replace the memory card with more stable reading and writing.