Warranty Service
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Product Service
Email: [email protected]
Distributor: [email protected]
More About Us
Web: www.zumimall.com
Facebook: www.facebook.com/zumimalloffice
Amazon Store:www.amazon.com/zumimall
Brand story
Founded in 2008,Zumimall focuses on the design and research of intelligent security technology. Zumimall insists on taking consumer needs as its core and strives to creat esmart home products that lead a global home fashion trend for consumers. Zumimall believes that craftsmanship creates top quality and technology changes life. With high-quality products and first-class service, Zumimall won the love and trust of millions of customers as soon as it went public. Over the years, Zumimall has served 45 continents of America, covering 80% of the population.Zumimall is the provider of a smart lifestyle and a guardian of the wonderful moments of your life.
What’s in the Box:
Camera Diagram:
Status Light | Camera Status |
Solid in red | Malfunctional |
Flashing red | Waiting Wi-Fi connection |
Flashing blue | Connecting |
Solid blue | Wi-Fi connected,camera working normally |
Download and install App
Download ZUMIMALL App from Google Play or App Store
Or scan the QR codes as below, with your smart phone
NOTE: Google Play is a trademark of Google Inc.
App Store is a service mark of Apple Inc
NOTE: Please turn on both of the following permissions.
1.Allow ZUMIMALL App to access mobile cellular data and wireless LAN, otherwise it will fil to connect the camera.
2 Allow ZUMIMALL App to receive pushed messages otherwise, the phone will not receive alarms when motion isdetected.
Account Registration
New user needs to sign up ZUMIMALL App with email address. Click ‘Sign up’ to create a New Account and follow the steps to complete registration.
Add Camera to App :
5.1 Preparations Before Connection
5.1.1 lnsert a Mirco SD Card into the camera to save video clips(Card not included; Up to 128G)or you can start the 7-day free cloud service. Without an SD Card or cloud service, no video will be saved.
5.1.2 Plug camera into your AC outlet using the included DC power adapter.
5.1.3 The camera only works with 2.4G Wi-Fi, it is not compatible with 5G.
5.1.4 While connecting, stay close to the router.
5.2 Connect camera to App
Camera Installation:
6.1 Installation Tips
Make sure the camera is within Wi-Fi range.
Avoid aiming camera towards strong lights/mirror/window/swimming pool
Recommend a distance within 39ft (12m) between camera and motion objects.
Keep the camera at least 3ft/1 meter away from electronic/electic devices such as microwave, refrigerator, oven, etc. to avoid interference.
6.2 Installation Steps
Step 1: Choose a dry, clean, flat surface(Recommend attaching directly on a wooden wall; avoid uneven wooden and stucco walls).
Step 2: Drill holes in the wall and fasten the camera with screws.
Step 3: Rotate the camera to a proper angle.
Device Menu:
7.1 Device Page
After installing the camera, set up the camera on the ZUMIMALL App. Begin by becoming familiar with the device page first.
7.2 Live Page
Click triangle button on the picture to enter a live view, where you can screenshot a live page, have live talk, record live videos, turn on/off Motion Dection.
7.3 History Page
After entering live page, you can easily switch to the history page.
7.3.1 SD Card
An SD Card or cloud service is essential for storing videos or alert videos won’t be saved and cannot be accessed. When the SD Card is full, the video clips recorded in the past will be automatically overwritten. You don’t need to delete them manually.
Requirements for SD Card :
- The card must be a Class 10 Micro SD card, reaching at least 10MB/S.
- The camera supports up to a 128G Micro SD Card.
If SD card is not detected:
- Confirm the SD card has been fully inserted and locked in place.
- Use a card reader to test the SD card; try to format it to check if the SD card works well on PC.
- Try another SD card to check if it works well with the camera.
7.3.2 Replay Video Restored in SD Card
To replay the video, enter the History Column and follow the steps as below.
(For example, to check events around 9 pm on September 14,2020)
- Step 1 – Click Calendar and choose the 14,Sept
- Step 2 – Tap Alert button
- Step 3 – Click event on 20:59, move red axis to 21:00 to replay the video
Notes: Blue bar is 24/7 recording, red bar refers to motion detection clips.
7.4 Cloud Page
7.4.1 About Cloud Service
After 7-day free trial for new users, you can decide whether to subscribe to the cloud storage plan. The subscription fee will be shown on the App when you click on Cloud Storage service.
7.4.2 Replay Video Restored in Cloud
To check history in cloud, please refer to the same steps in the History Page.
Camera Settings:
Enter live view from device page, click ‘…” button to enter camera settings. You can set most camera functions on this page using the icon at the top right corner on Live View.
8.1 Multi-User Sharing
You can share your device up to 6 users by selecting Device Share’ on camera settings interface. Steps are as below:
- Tap ‘Add’
- Scan QR code of other user’s account or manually enter other’s email account.
- Allow sharing on your phone.
- Accept sharing request on other user’s phone
Note: Other user need to register on ZUMIMALL App first
8.2 Basic Function
8.2.1 Status Light
Status light is default to be ON, showing blue when the camera is working. If you want to hide the light,you can turn it off.
Night vision light (red) will automatically show up in darkness. When night vision is turned off, light will go out.
8.2.2 Rotate View
In case your camera is installed incorrectly leading to the live view being upside down, you can turn on/off Rotate View to rotate upside-down view.
8.2.3 Night Vision
Night vision default is Automatic. Video will turn to black-and-white from color when it’s dark at night.If you set Night Vision to ON, the video will stay in black-and-white both day and night.
8.2.4 Sleep Mode
There are several camera modes:
a. Lens ON: Camera will keep working and recording
b. Lens OFF: Camera will be turned off
c. Privacy Schedule: Camera will work only duringa specified time period. You can create an alarm plan to set working hours for the camera. When setting the plan: Start time should be earlier than End time.(for example, if you want to set working times as 8:00PM- 07:00AM,it must be divided into two pieces8:00PM-12:00AM,&12:00AM-07:00AM)
d. Geofence: Camera will be turned off when phone and camera are on the same WiFi network
8.3 Alert Settings
The camera supports both motion detection and noise detection. You can turn on/off detection or adjust sensitivity(3 levels, low to high). Make sure motion detection is turned on if you need to receive motion alerts. (For more details about sensitivity, please refer to IR Body Detection)
8.4 SD Card Management
The camera supports Full-Day Recording and Event Recording.
Make sure camera mode is LENS ON.
In Full-Day Recording mode, the camera will record videos all the day and alert you when motion is detected. lf you change to other mode or set alarm plan, full-day recording will be automatically disabled.
In Event Recording mode, you can set recording time as1,2,3 minutes.
8.5 Cloud Storage Service
There is 7-day free trial to allow you to try cloud storage before subscription. Cloud service is offered in Alarm Recording/All-day Recording, with 3-day/7-day/30-day overwriting storage plans.This means all recorded videos in the cloud will disappear after 3, 7 or 30 days depending on your service plan.
8.6 Delete the Device
if the camera goes offline, delete the device from the App, reset the camera and reconnect it.
Message Menu:
9.1 Records Playback/Delete
Enter Alarm Messages to check or delete alarm records. You can also enter alarm messages from device menu.
Homepage:
In your homepage, just click the QR code to enter your profile where you can easily change your account name or password.
10.1 Share Pictures & Videos
All screenshots or manually recorded videos on live/history/cloud page will be saved in Pictures & Videos. Files here can be saved in your phone Album or shared to others directly.
Notes: Recorded files on the SD card/Cloud are specially encrypted and cannot be saved or shared directly with other devices. However, you can manually record videos and share them to others from Pictures & Videos. Or you could also contact us for file converter package by which you can transfer the file to preferred format and share with others freely. (for SD card only)
10.2 Send Your Feedback
If you like the product, welcome to share your comment.
If you have any questions, please feel free to contact us byemail : [email protected] or phone number: +86 18938687483
IR Body Detection :
IR body detection level is adjustable, you can set motion detection level to Low,Medium or High.
Sensitivity | Day Detection Distance | Night Detecting Distance | Noise Detection |
Low | Up to 4 meters (13ft ) | Up to 5 meters (16ft ) | 85db |
Medium | Up to 6 meters (19ft ) | Up to 7 meters (23ft) | 75db |
High | Up to 12 meters (39ft ) | Up to 8 meters (26ft) | 65db |
*Tips: Higher motion detection sensivity offers longer detecting distance(for moving and living objects), higher noise detection can detect lower level noises. You can easily change the sensitivity to LOW in case of false/frequent alarms or change to HIGH if you need more sensitive detection.
Two-Way Audio
- Step 1: Activate the audio option.
- Step 2: Press and hold the intercom button to speak.
- Step 3: Release the button to listen.
Tips: To activate audio function, please allow App to activate the microphone.
Reset:
- Step 1: Delete the device from App. (lf the camera was added to App)
- Step 2: Keep pressing reset button for 3-5s until you hear a “Boogu” sound and status light flashes slowly in red.
- Step 3: Reconnect the camera.
Multi-Device Management:
Product Specification:
Camera | Specification |
Camera Lens | [email protected], Field of view: 130 |
Image sensor | 1/2.9″ 2Megapixel CMOS |
Effective pixels | 1920(H)*1080(V) |
IR distance | Night visibility up to 49ft(15m) |
Video&Audio | |
Compression | H.264 |
Video resolution | 360P,1080P for option |
Video bit rate | 32Kbps~2Mbps |
Audio input/output | Built-in Mic/Speaker |
Alarm trigger | Intelligent motion detection |
Network | |
Communication Protocol | TCP/IP HTTP DHCP DNS, RTSP |
Wi-Fi | 2.4G Wi-Fi only(IEEE802.11b/g/n) |
Supported OS system | iOS 8 or later,Android 4.2 or later |
Max. user access | 6 users |
General | |
Operating temperature | -20°Cto 50°C(-68°F-122°F) |
Power supply | DC 12V/1A |
Storage method | SD card(Max.128G) Cloud storage |
Ingress protection | IP65 Waterproof |
Firmware Upgrade
When your camera is connected on ZUMIMALL App, it will prompt you when the latest firmware is available.
You can also manually check the firmware upgrade in Device Version of the App.
Do not turn off the power supply during upgrade!
Other Support
You could email us for video tutorial on how to use the camera.
You could email us for file converter (program package) if you need to download, save,read videos on PC.
Trouble Shooting
NO. | Description | Solution |
1 | Unable to Register Account | Make sure you select correct country and enter correct email address |
2 | Unable to Connect Camera | Check your Wi-Fi name and password Ensure your Wi-Fi is 2.4G. Not support 5G Confirm your camera and phone close to router for set up |
3 | Reset | Keep pressing the reset button for 3-5 seconds. Hear”Boogu” sound Status light flashes slowly in Red |
4 | Change to New Network | Remove the camera in ZUMIMALL App Press the reset button to factory setting Re-connect the camera |
5 | No Motion Detection | Ensure you have turned on motion detection and camera lens on Ap Ensure the status light is blue when motion detected |
6 | Frequent Alarm | Adjust the installation angle to detect only the main zone you wanna detect (Camera triggered frequently) Adjust the motion detection sensitivity to “Low Turn off noise detection |
7 | Why Someone Crossed without Alarm | Make sure motion detection is turned on Confirm camera is within the range of IR monitoring area |
8 | No Alarm Push | Make sure you have allowed notifications on ZUMIMALL App and phone |
9 | No Alarm Video | Make sure Micro SD card inserted/Cloud Storage activited |
10 | Device Offline | Check if the camera is powered off Check if the camera is connected Make sure network is steady |
11 | App Flashback | Phone system version is too low Update the phone system version and camera firmware version |
12 | Unable to Add Friend to Share Device | Your friend’s account must be in the same country as yours. For example, accounts in Europe and America cannot share with each other |