ieGeek ZS-GQ4 PTZ OUTDOOR SECURITY CAMERA User Manual

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Camera Introduction

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Klรญฤ pro resetovรกnรญCapture a sound for your videos
Slot pro kartu SDSupport local SD card storage (up to 128G)
ObjektivSupport FHD resolution
MikrofonCapture sound for your videos
Kontrolka pracovnรญho stavuSolid on red: Network is abnormal
Flashing red slowly: Ready for Wi-Fi connection
Flashing red quickly: Wi-Fi connecting
Solid on blue: Wi-Fi connected Successfully
ReproduktorTwo-way audio output

APP Installation and Account Registration

Download ‘CloudEdge’ APP

Method 1: Download ‘CloudEdge’ and ‘ieGeek Cam’ APP from APP Store (iOS) or Google Play (Android);

Method 2: Scan the ‘CloudEdge’ APP QR code to download it.

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Tips: Please turn on the 2 permissions below while using this app for the first time.

1. Allow the ‘CloudEdge’ APP to access mobile cellular data and wireless LAN, or it will fail to add an IP camera.

2. Allow the ‘CloudEdge’ APP to receive a pushed message, or the phone will not receive an alarm push when motion detection or audible alarm is triggered.

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Registrovat รบฤet

Novรญ uลพivatelรฉ se musรญ zaregistrovat e-mailem. Konkrรฉtnรญ kroky jsou nรกsledujรญcรญ:

  • 1. Click “Register”
  • 2. Follow the steps to complete the registration of the account.
  • 3.Pล™ihlaste se.

Poznรกmka:

โ€ขWhen registering a new account, please choose the region which you are actually in and the correct country code. (Different registered regions can’t share the camera.

โ€ขPlease choose to register by e-mail.

How to Add a Camera to APP

Pล™ed pouลพitรญm:

1. Please insert the Micro SD card before powering it on; otherwise, the SD card can not be detected.

2. Pro nastavenรญ Wi-Fi umรญstฤ›te fotoaparรกt a smartphone do vzdรกlenosti 1 aลพ 3 stopy (30-100 cm) od smฤ›rovaฤe.

3. Zkontrolujte, zda fotoaparรกt pouลพรญvรก 2,4GHz Wi-Fi.

Kroky pล™ipojenรญ Wi-Fi

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Mลฏj fotoaparรกt se nepล™ipojรญ k sรญti Wi-Fi.

1. Before adding a device, make sure that the device is in a state of slow flashing.red light. If the indicator status is abnormal, please restore the device to factory settings(long press and hold the device RESET button until you hear the ‘boogu’Sound)

2. Please make sure the Wi-Fi connection to the camera is 2.4GHz. In our experience, network connection fails in most cases when users use 5GHz WIFI.

3. Make sure the password correction of the Wi-Fi. (Note: The WiFi password cannot include a single quote, underline, space, and virgule.)

4. Check the number of devices your router connected. In general, the router has a connection limit. Once the devices that your router connected exceed its max limit numbers, other devices will not connect to the router.

5. Ujistฤ›te se, ลพe je kรณd QR na displeji telefonu normรกlnรญ a vzdรกlenost mezi telefonem a objektivem fotoaparรกtu je bฤ›hem skenovรกnรญ 10-15 cm.

6. After checking the above information, if the camera cannot connect to the Wi-Fi, please try to re-download the APP, reset the camera, restart the router, and then add the camera again.

7. If you tried all the steps but still had no luck, please message your order and problem to [email protected].

Mounting The Camera To The Wall

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Poznรกmka:

In order to obtain the best product performance and avoid unnecessary environmental disturbances, please pay attention to the following during the installation process:

โ€ขTry to avoid installing the product on the side of a lively road. Frequent pedestrians and vehicles will keep waking up the camera, resulting in frequent alarm messages.

โ€ขDo not install the product very far from the router; the product needs a good WI-FI signal to work properly.

Alert Settings

1. Motion Detection Settings

Enter the application -“Settings”-“Alert Settings”-“Motion Detection” interface, and you can adjust the motion detection settings.

1. Low belongs to the low gear sensitivity, with a motion detection distance of 4-5 meters.

2. Medium belongs to the Med gear sensitivity, with a motion detection distance of 5-8 meters.

3. High belongs to the high gear sensitivity, with a motion detection distance of 8-10 meters.

2. Noise Detection

The sound and light alarm is only effective at night. When the sound and light alarm is turned on, you can choose “sound alarm,” “white light alarm,” or “sound and light alarm,” three modes.

Poznรกmka:

If the night alarm is disabled, the camera will only record black-and-white video at night.

Important Notes on Reducing False Alarms

1. Do not face the camera towards any objects with bright lights, including sunshine, bright lamplights, etc.

2. Do not place the camera near any outlets, including the air conditioner vents, humidifier outlet heat transfer vents of projectors, etc.

3. Do not install the camera in places with strong wind.

4. Do not face the camera towards a mirror.

5. Keep the camera at least 1 meter away from any wireless devices, including Wifi routers and phones in order to avoid wireless interference.

FAQs

In the process of using this product, if you encounter the following problems, you can adjust the motion detection sensitivity to solve them.

โ€ขIf the phone receives alarm messages too frequently, it is recommended to lower the motion detection level or set the alarm area.

โ€ขIf you find that there are no moving objects in the alarm picture that the phone frequently receives, it may be due to factors such as changes in light and shadow in the motion detection range; it is recommended to lower the motion detection level or set the alarm area.

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