1.Product Introduction
| Condition | Meaning |
| Slow Flickering Red | Awaiting Wi-Fi connection and start adding devices |
| Fast Flickering Red | Wi-Fi connecting |
| Solid on Red | Network is abnormal |
| Solid on Blue | Wi-Fi connected successfully the camera is running normally |
| Slow Flickering Blue | AP Mode |
2.APP Installation and Account Registration
2.1 Download’CloudEdge’ APP
Method 1: Download ‘CloudEdge’ APP from APP Store (iOS) or Google Play(Android);
Method 2: Scan’CloudEdge’ APP QR code to download it.
Tips:Please turn on 2 below permissions while using this APP for the first time.
1.Allow ‘CloudEdge’ APP to access mobile cellular data and wireless LAN or it will fail to add IP camera.
2.Allow ‘CloudEdge’ APP to receive pushed message or the phone will not receive alarm push when motion detection or audible alarm is triggered.
2.2 Register Account
New users need to register by email. The concrete steps are as following:
- 1) Click “Register;
- 2) Follow the steps to complete the registration of the account;
- 3) Log in.
Note:
- When registering a new account,please choose the region which you are actually in.(Different registered regions can’t share the camera.)
- Please choose to register by e-mail
3.How to Add Camera to APP
Warming Tip: Please insert the Micro SD card before powering on; otherwise, the SD card can not be detected.(Micro SD card is not included)
3.1 Power on camera
- Please long press the power button for 5 seconds to power the camera.
- The indicator with a red light blinking slowly means the camera is started successfully.
3.2 Connect the Camera
Put the camera and smartphone 1 to 3 feet (30 to 100 cm) away from the router to set Wi-Fi.
Warming Tip:
- The camera only supports 2.4GHz Wi-Fi and doesn’t support 5GHz Wi-Fi.
- Please ensure that the Wi-Fi signal strength is to be over 85%; if the camera is far away from the signal source, it won’t be connected successfully for the first time.
Wi-Fi Connection Steps:
4.PIR Motion Detection Settings
Enter the application -“Parameter Setting” -“Motion Detection” interface.
| Sensitivity | Detecting Distance (For moving objects) |
| Level 1-3(Low) | Up to 4-5 meters |
| Level 4-7(Med) | Up to 5-8 meters |
| Level 8-10 (High) | Up to 8-13 meters |
Warm Tips:
- When you frequently encounter a missed or delayed alarm when using this camera, you can adjust the motion detection sensitivity to solve them.
- If you notice the poor performance of motion detection in the night environment, try to turn off’Night Detection”.
5.Product Specification
| Resolution | 1920×1080@12-15fps |
| Storage | TF Card (max.128GB),Cloud Storage |
| Wi-Fi | Only 2.4GHz |
| Infrared LEDs | 850nm |
| Waterproof | IP65 |
| OS | IOS(>8);Android (>4.2) |
| Wi-Fi Standards | IEEE 802.11b/g/n |
| Power | 5V 2A |
| Working Temp & Humidity | -20°C-50°C(-4°F-122°F)<90%(no condensation) |
Warming Tip:
It is not recommended to charge the camera below 0°.
At low temperatures, if you need to charge the camera, please place it at home for several hours first.
At room temperature, the self-protection mode of the battery will automatically be shut off to charge this camera safely.
6.FAQs
1)The device prompts offline.
- Check whether the equipment is in the power state, and observe whether the working light of the equipment is on normally.
- Check whether the Wi-Fi network is in good condition and restart the router.
- If the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a closer place or add a Wi-Fi amplifier to improve the Wi-Fi performance of the home.
- Delete the camera from your CloudEdge account and add it again after resetting the device.
- Check whether the device firmware and application program are the latest version.
2) Update router or Wi-Fi password?
Delete the camera from your CloudEdge account after resetting the device, and use the new Wi-Fi and password to add it again.
3) Can’t play historical video?
- Check the status of the SD card in “Settings” to ensure that the SD card has been successfully
recognized. - Reinsert the SD card.
- In the application, format the SD card.
- Try another new SD card.
4) Why doesn’t the device identify the SD card?
- Please insert the Micro SD card before powering on;
- It is recommended to use San Disk, Samsung, andother brand cards;
- It is recommended to use a standard class 10 TFcard;
- Only the FAT32 format is supported.
- TF card can’t be identified when the internet environment is not good.
5) Why is the battery life of my device poor?
- Please check whether the number of alarms is too frequent. The working time of the device determines the battery life. The more frequent PIR wake-ups, the faster the battery consumes due to the longer working time. It is recommended to lower the motion detection sensitivity of the device appropriately and set the alarm interval and alarm time plan. (Note: Outdoor airconditioning units, moving cars, and passing pedestrians will cause frequent alarms. Please adjust the angle of the device to avoid these objects.)
- In cold weather, the battery capacity will be reduced, which will affect the endurance of the device.
- Contact customer service: [email protected]
6) The phone cannot receive the alarm push.
- Turn on all the push permissions of the “CloudEdge” application in your mobile phone’s system settings.
- Make sure that the device’s motion detection function is successfully turned on.
- Restart the phone and clear the cache. Android phones.
- Check whether the network is good.
7) How do we judge whether the charging is successful?
The device’s charging indicator light is red, which means it is charging. A blue light means that charging is complete. It will take approximately 10 hours or more to charge fully.
8) What should I do if the charge fails?
- Determine whether the power adapter is good. Try another one.
- Determine whether the USB charging cable is good, and fry another one.
- The charging indicator may be defective. Please see the charging condition in the phone APP.
- Determine whether the charging port of the device is not in good contact with the USB charging cable.
- The device has a low-temperature charging protection module; please don’t charge the device at low temperatures.