Camera Introduction
| Power Button | Press and hold for 5s to power on/off the camera |
| Reset | Press and hold for 5s until hearing Boogu’ to reset or restore to the factory setting |
| SD Card Slot | Support local SD card storage (up to 128G) |
| Charging Indicator | Red means charging, and blue means fully charged |
| Working Status Light | Solid on red: The network is abnormal. Slow flickering red: Awaiting Wi-Fi connection to start adding devices Wi-Fi fast flickering red: Wi-Fi connecting. Solid on blue: Wi-Fi connected successfully, and the camera is running normally. |
APP Installation and Account Registration
1 Download ‘CloudEdge’ APP
Method 1: Download ‘CloudEdge’ APP from APP Store (iOS) or Google Play(Android);
Method 2: Use the’CloudEdge’ APP QR code to download it.
Tips: Please turn on the 2 below permissions while using this APP for the first time.
1. Allow the ‘CloudEdge’ APP to access mobile cellular data and wireless LAN or it will fail to add IP camera.
2. Allow the ‘CloudEdge’ APP to receive pushed message or the phone will not receive alarm push when motion detection or audible alarm is triggered.
2 Register Account
New users need to register by email. The concrete steps are as following:
- 1) Click “Register;
- 2) Follow the steps to complete the registration of the account;
- 3) Log in.
Note:
- When registering a new account, please choose the region in which you are actually in. (Different registered regions can’t share the camera.)
- Please choose to register by e-mail.
How to Add a Camera to APP
Before Using:
Please insert the Micro SD card before powering on; otherwise, the SD card cannot be detected.
2. Put the camera and smartphone 1-3 ft (30-100 cm)away from the router to set Wi-Fi.
3. Make sure that the camera is using 2.4GHz Wi-Fi.
Wi-Fi Connection Steps
(Note: if it can’t be powered on, please plug in a DC 5V 2A type-c power adapter to charge the camera for 15min first)
My camera fails to connect to Wi-Fi.
1. Before adding a device, make sure that the device is in the state of a slow flashing red light. If the indicator status is abnormal, please restore the device to factory settings(long press and hold the device RESET button until you hear the ‘boogie’ Sound)
2.Please make sure the Wi-Fi connection to the camera is 2.4GHz. In our experience, a network connection failed in most cases, which is caused by users using 5GHz WIFl.This Wi-Fi camera can’t support 5GHz Wi-Fi.
3. Make sure the password for the Wi-Fi is correct. (Note: the password of the Wi-Fi cannot include a single quote, underline, space, and virgule (/).
4. Check the number of devices your router is connected to. In general, the router has connection limits. Once the devices that your router connected exceed its max limit numbers, other devices will not connect to the router.
5. Make sure the QR code on the phone screen is normal, and the distance between the phone and the camera lens is 10-15cm (3.9- 5.9 inches) during the scanning process.
6. Check the current location has good Wi-Fi coverage and a stable network (Wi-Fi signal is greater than 85%);
7. Avoid using Wi-Fi extenders;
8. After checking the above information, if the camera cannot connect to the Wi-Fi, please try to re-download the APP, reset the camera and, restart the router, and then add the camera again.
9. If you tried all the steps but still have no luck, please message your order and problem [email protected].
Charge the Battery
Charge the battery with a 5V 2A type-power adapter.
The battery is a built-in battery and cannot be removed.
Charge the battery with the ieGeek solar panel.
For weatherproof performance, always cover the dedicated charging port with the rubber plug after finishing charging the battery.
Charging Indicator:
Red LED: Charging
Blue LED: Fully Charged
Installation Guides
- Install the camera 2-3 meters(7-10 ft)above ground. The detection range of the motion sensor would be maximized at such a height.
- For effective motion detection, please install the camera angularly.
NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.
Notes on PIR Motion Sensor
PIR Sensor Detection Range
The PIR detection range can be customized to meet your specific needs. You may refer to the following table to set it up in Device Settings via ieGeek Cam App.
| Sensitivity | Detection Distance(For moving and living objects) |
| Level 1-3(Low) | Up to 2-5 meters |
| Level 4-7(Med) | Up to 5-8 meters |
| Level 8-10 (High) | Up to 8-10 meters |
Important Notes Reducing False Alarms
- Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.
- Do not place the camera near any outlets, including the air conditioner vents, humidifier outlets, the heat transfer vents of projectors, etc.
- Do not install the camera in places with strong wind.
- Do not face the camera towards a mirror.
- Keep the camera at least 1 meter away from any wireless devices, including WiFi routers and phones, in order to avoid wireless interference.
FAQs
For more detailed FAQs, please log in to the app and search “Me,” “FAQ,” “Help Document,” and “Battery Camera.”
The device prompts offline.
1) Check whether the equipment is in the power-on state and observe whether the working light of the equipment is on normally.
2) Check whether the Wi-Fi network is in good condition and restart the router.
3) if the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a closer place or ensure the Wi-Fi signal strength is over 85% to improve the Wi-Fi performance of the home.
4) Delete the camera from your CloudEdge account and add it again after resetting the device. Check whether the device firmware and application program are the latest version.
Update router or Wi-Fi password?
Delete the camera from your CloudEdge account. After resetting the device, use the new Wi-Fi and password to add it again.
Alarm push frequently?
1) In the app, lower the sensitivity of the motion detection alarm.
2) Check whether there are objects that interfere with and trigger the PIRsensor in the field of view of the device, such as the outdoor unit of the air conditioner, driving cars, passing pedestrians, etc. The angle of the device can be adjusted appropriately to avoid these easily disturbing objects
3) Turn on “human motion detection” and use a humanoid algorithm to filter useless alarms.