TIEJUS GQ2 PTZ SECURITY CAMERA QUICK START GUIDE

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Brand Story

TieJus is a young and fresh security brand that has attracted millions of technology enthusiasts in just six months of establishment. TieJus is committed to creating a smarter and easier modern lifestyle for consumers. Let more consumers enjoy convenient modern life without worrying about information security.

At the beginning of 2022, combined with advanced intelligent AI technology, TieJus launched the first surveillance camera that combines artificial intelligence and security systems. We believe small details make a big difference – that’s why we create quality, easy-to-use smart home products.

Choose TieJus – the new security weathervane.

1.What’s in the Box

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  • ZUMIMALL Battery Camera * 1
  • Power Adapter *1
  • Quick User Guide *1
  • Screws Set *1

NOTE: Micro SD card and power adapter are not included.

2. Product Diagram

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Power ButtonKeep pressing for 5-10 seconds to power on/power off
재설정 버튼Keep pressing for 5-10 seconds to reset
Blink Slowly in RedAwaiting Wi-Fi connection, ready for adding devices
Blink Fast in RedWi-Fi 연결
Solid in RedNetwork problem
Solid in BlueWi-Fi connected, camera running normally
Blink Slowly in BlueFirmware update

3. Reset Camera

① Keep pressing to remove the device
② Press the reset button for 5-10s until you hear the ‘Boogu’ sound
③ Reconnect as before…

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4. Download and install App

Download the ZUMIMALL App from Google Play or the App Store

Or scan the QR codes as below with your smartphone

NOTE: Google Play is a trademark of Google Inc.
App Store is a service mark of Apple Inc

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NOTE: Please turn on both of the following permissions.

1. Allow the ZUMIMALL App to access mobile cellular data and wireless LAN. Otherwise, it will fail to connect the camera.

2 Allow the ZUMIMALL App to receive pushed messages; otherwise, the phone will not receive alarms when motion is detected.

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5. Account Registration

New user needs to sign up for the ZUMIMALL App with an email address. Click ‘Sign up’ to create a New Account and follow the steps to complete registration.

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6.Add camera to App

6.1 Preparations for connection

1. Insert a Micro SD Card into the camera to save video clips, or you can start the free 7-day cloud service.

Without a Micro SD Card or cloud service, no video will be saved

2. The Doorbell only works with 2.4GHz Wi-Fi, not support 5GHz.

3. When connecting to the network, please take the Doorbell close to the router.

Recommended within 10-15ft

6.2 Connect camera to App

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7. Camera Installation

① Fix the bracket to where you want to install the camera with the supplied screw.

② Fasten the camera on the metal mount and fix it.

8. Important Notes

To reduce false alarms, please note that:

① Do not install the camera in a position facing strong lights/mirror/window/swimming pool.

② Do not place the camera too close to any angel with busy traffic.

The recommended distance between the camera and motion objects is within 32ft.

③ Keep the camera away from the outlets, including air conditioner vents, humidifier outlets, the heat transfer vents of the projectors, etc.

④ Keep the camera at least 1 meter away from any wireless devices to avoid interference, such as microwave stoves, Wi-Fi routers etc.

9. Monitoring Area

① It is not suggested to install the camera vertically towards the moving objects, otherwise, it may not detect the motion events or cause delay.

② It is suggested to make the angle between the PIR Sensor and detected objects more than 10 degrees.

③ The camera motion sensor is much more sensitive to side-to-side movement across its field of view than to movement directly toward or away from the camera.

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10. Device Menu

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1Add Camera
2Device List
3Full-Color Mode
4Live View Button
5Camera Name
6Settings
7Device Homepage
8메시지
9탐색
10개인 홈페이지
11실시간 보기 종료
12설정 매뉴얼
13라이브 보기
14SD 카드 기록
15클라우드 스토리지
16휴대폰으로 스크린샷 전송
17양방향 대화
18휴대폰으로 녹음하기
19모션 감지 켜기/끄기
20PTZ
21Lens Switch
22빛
23사이렌
24오디오 워밍업 및 스트로브 라이트
25풀 컬러 모드
26앨범
27시간 표시줄
28Zoom
29Date of History Record
30Alarm time point

11. Two – Way Audio

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주미몰 앱의 마이크 권한을 엽니다.

인터컴 버튼을 길게 눌러 말을 시작하면 이때 카메라에서 소리가 나옵니다.

음성을 들으려면 인터콤 버튼을 놓으면 휴대폰에서 소리가 나옵니다.

12. PIR Motion Detection

12.1 Motion Detection Alarm Setting

모션 감지 감도는 1부터 10까지 조정할 수 있습니다. 아래 이미지를 참조하세요.

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감도거리 감지(움직이는 물체 및 살아있는 물체용)
낮음: 1-313-16피트(4-5미터)
중간: 4-716-23피트(5-8미터)
높음: 8-1023-42피트(8-13미터)

참고: 감도가 높을수록 PIR이 감지할 수 있는 거리가 길어집니다. 따라서 배터리가 더 빨리 소모됩니다.

12.2 Alarm Notification

이 카메라는 7*24 24시간 종일 녹화를 지원하지 않으며 이벤트 녹화 카메라입니다. 신체 움직임이 감지될 때만 트리거됩니다.

시스템의 반응은 다음과 같습니다:

앱에서 소리가 나는 알람 알림.

사진/동영상은 마이크로 SD 카드 또는 클라우드에 자동으로 저장됩니다.

12.3 Record/Playback/Delete

'메시지' 페이지에서 '알람 메시지'를 클릭하면 나열된 모든 기록을 볼 수 있습니다.

재생 또는 삭제하려면 다음 버튼을 클릭합니다.

라이브/히스토리/클라우드 페이지의 모든 스크린샷 또는 수동으로 녹화한 동영상은 사진 및 동영상에 저장됩니다. 여기에 있는 파일은 휴대폰 앨범에 저장하거나 다른 사람들과 직접 공유할 수 있습니다.

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13. Multi-Device Management

13.1 Multi-Camera Management

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13.2 Multi-User Sharing

참고: 하나의 앱 계정(A)으로 여러 디바이스에서 동시에 로그인할 수 없습니다. 하나의 카메라를 여러 개의 앱 계정에 연결할 수도 없습니다. 하지만 카메라는 A에서 B로 공유할 수 있습니다.

Share steps:

① B download the ZUMIMALL App to his/her phone and create a new account in the App.
② Click ‘Add’ in the App on A’s phone.
③ A scan B’s QR Code or input B’s account ID.
④ B accepts to share and refresh the device page. 15.1 Multi-Camera Management

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If you have other questions, please send us the SN number of your camera and describe the problem you have encountered, we will solve it as soon as possible.

14.ZUMIMALL FAQ

1. Unable to connect network

① Check the WiFi name and password (password cannot contain special symbols).
② Make sure WiFi is 2.4GHz, 5GHz is not supported.
③ Please make sure the camera and mobile phone are in the same WiFi environment when connecting, and add the camera near the router.

2. Connect to a new network

① Remove the camera from the ZUMIMALL APP.
② Long press the reset button to restore factory settings.
③ Reconnect.

3. Reset the camera

① Long press the reset button until you hear the sound of “Boogu.”
② Wait for the camera status indicator to flash red slowly.

4. Can’t charge

① Charge at least 8~10 hours with a 5V/2A adapter.
② Ensure that the charging cable and power adapter can be used normally.
③ The red light of the charging indicator is always on, indicating that it is charging, and the indicator turns blue when it is fully charged.

5. Frequently received alarm information

① Reduce the sensitivity of the motion detection alarm.
② Check whether there is any object within the detection range of the camera to interfere with triggering the PIR sensor.
③ Turn on “Alarm only when people appear” and use the humanoid algorithm to filter false positives.

6. Some people pass by without calling the police

① Ensure that the network is in good condition and the WiFi signal value cannot be lower than 70%.
② Ensure that motion detection is turned on and increase the sensitivity of the camera.
③ Make sure the motion occurs within the detection range of the PIR.

7.No alarm video recording

① Make sure the camera is triggered.
② Ensure that the Micro SD card is inserted correctly and recognized successfully, or subscribe to cloud services.

8.No alarm push

① Open the phone settings, click the notification, find the “ZUMIMALL” APP, and open the permission notification.
② Open the “ZUMIMALL” APP in the “Settings” interface, and enable the alarm push.
③ In the “My” interface, enter the settings and turn on the push sound.
④ Ensure that the motion detection function of the device is successfully turned on.
⑤ Restart the phone and try to clear the cache on the Android phone.
⑥ Check whether the network is good.

9. Unable to play local history playback

① Check the status of the Micro SD card in “Settings” to ensure that the Micro SD card has been successfully recognized.
② Reinsert the Micro SD card.
③ Format the Micro SD card in the APP.
④ Use a new Micro SD card.

10. Unable to play cloud playback

① Make sure the cloud service function is enabled.
② Open the cloud storage button in the cloud service interface.

11. Device offline

① Check whether the device is in sufficient state, and observe whether the camera status indicator lights up normally.
② Check whether the WiFi network is good; restart the router.
③ If the camera is installed far away from the router and
cannot obtain a good WiFi signal, it is recommended to move the router to a closer place or install a WiFi signal extender to increase the WiFi strength.
④ Delete the camera from the ZUMIMALL account, reset the
device, and add it again.
⑤ Check if the device version and ZUMIMALL APP are the latest versions.

12. Short battery life

① Reduce the sensitivity of camera motion detection and reduce the number of camera triggers.
② Reduce the number of two-way intercoms and watch the live broadcast.
③ Set the alarm interval and alarm time plan.
④ Check whether there are objects that interfere with and trigger the PIR sensor within the field of view of the device.
⑤ In cold weather, the battery capacity will be reduced, which will affect the battery life of the device.

13. ZUMIMALL APP crashes

① Re-download the latest version of the ZUMIMALL APP.
② The version of the mobile phone system is too low or too high.
③ Clear the phone cache.

14. Unable to register an account

① Ensure that the ZUMIMALL APP has access to mobile cellular data and wireless LAN.
② Enter an unregistered account and make sure the format of the registered account is correct.

15. Unable to share device

① The accounts you and your friends have registered must be in the same country.
② For example, UK users cannot share with US users.

16.No sound is heard when the device is talking

① Open the speaker button on the APP.
② Adjust the intercom volume in the settings.
③ Turn on the phone media volume.
④ Release the intercom button and listen to the other party.

17. Noise during two-way intercom

① If the distance between the camera and the mobile phone is too close (1~2 meters), there will be whistling, which is a normal phenomenon.
② It is recommended to keep a certain distance between the camera and the mobile phone during the intercom.

18. Live video is blurry

① Check the lens for dust and wipe it clean.
② Try switching between different resolutions.
③ Re-add camera after reset.

19. The live broadcast at night has white spots

① When the light source is directly on the lens, there will be white spots on the screen.
② It is recommended not to point the lens at a strong light source.

If you have other questions, please send us the SN number of your camera and describe the problem you have encountered,we will solve it as soon as possible.

How to find an SN number?

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