1. What’s in the box
Please consult the below checklist for all the components.
2. Meet the doorbell
- 2MP Camera
- PIR Motion Sensor
- Speakers
- Indicating LED
- Doorbell Button
- Microphone
- Charging Indicator
- Micro USB Port
- Reset
- Wall-mount bracket
- SD Card Slot
- Battery Compartment
3. Meet the chime
- Speakers
- Reset
- LED Indicator
- USB Port (Type-A/M)
4. Battery installation
The batteries are pre-installed in the doorbell. If you have taken out the batteries, please note the electrodes when installing batteries. Please insert the batteries with positive poles upward!
NOTE:
Improper battery installation will cause damage to the internal components and may result in serious injury
5. Battery charging
The batteries inside the doorbell are not fully charged in accordance with transportation safety regulations.
Please charge the batteries with a USB-compatible wall charger (not included) and the provided USB cable for about 8~10 hours prior to Wi-Fi configuration and installation.
6. Download the app
Download and install the ‘CloudEdge’ app from Google Play or the App Store. The App is also available by scanning the QR codes on the right using your QR code scanner on your smartphone.
NOTE: Google Play is a trademark of Google Inc. App Store and is a service mark of Apple Inc.
7. wi-fi set up
Before you start the Wi-Fi configuration, please note the following:
- 1). The doorbell works with 2.4 GHz Wi-Fi but not with 5 GHz Wi-Fi.
- 2). Avoid using special characters or symbols like )(@~!#�%^&*…, either in your Wi-Fi name or password.
- 3). Perform the configuration near your Wi-Fi router.
Launch the CloudEdge APP and register an account with your mobile phone number or email ID. Then start the Wi-Fi.
Before you start the Wi-Fi configuration, please note the following:
8. run a test
After setup, tap on the live view window in the app for a test. Then, take your doorbell outside to the installation spot and run a test there. Make sure the installation spot is covered by a strong 2.4 GHz Wi-Fi signal.
Note:
If the video quality from the doorbell outside is not as good as it was indoors, you may need to move your router closer to your installation spot or invest in a Wi-Fi extender.
9. Live view interface
| 1. Quit live viewing | 2. Setting menu | 3. Battery status |
| 4. Volume on/off | 5. HD/SD switch | 6. Wi-Fi signal status |
| 7. Stream bit rate | 8. Wi-Fi signal status | 9. Screenshot button |
| 10. Speak to the scene | 11. Record on the phone | 12. Body detection on/off |
| 13. Notification history | 14. Cloud storage service |
10. leave a Voice message
You can leave a maximum 30-second voice message on the onboard memory of your doorbell so as to quickly respond to your visitor by a tap on your phone when you are not able to answer the doorbell call. The voice message function is available even without a pre-installed Micro-SD card.
STEPS:
Setting -> Basic function -> Host Leaves Message -> Record your message -> Hang off the incoming call and play the voice message.
11. Installation
Select location
Your doorbell has a 166-degree view angle and a 120-degree human detection range.
It is suggested to mount your doorbell at least 5 feet (160 cm) above the ground for the best angle of view and motion detection performance.
Mount your doorbell
1. Take out the wall mount by pushing from its back.
2. Mark the screw positions to mount the bracket.
3. Drive the screws into the anchors or directly into your wall until the bracket is tightly fastened on your wall.
4. (Optional) You can also use the double-sided tape that we provided instead of screws.
5.Attach your doorbell to the mountingbracket.Make sure it reaches the bottom, where you can hear a click.
6. Secure your doorbell with the provided star-shaped security screw and screwdriver set. Congratulations!
12. connect the chime
supply power to the chime
The chime can be powered by a USB-compatible phone charger (DC5V 1A). You can also plug the chime into the USB port on your PC/notebook to supply power.
Pair with doorbell
1.Tap on “···” and enter into Settings-> Basic function, select Wireless Chime page.(See to Picture.6)
2. Short-click on the reset button behind the chime(refer to Picture.4), and the LED indicator flashes blue, indicating the device is in pairing mode.
3. Tap the “Chime Pairing” button in the APP (refer to Picture.6), and the doorbell will send a wireless pairing signal to the chime. Pairing succeeds, and the indicator on the Chime will be in solid blue. All set! Congrats! You can push the doorbell button to test the result.
Select ringtone
Enter Settings->Wireless Chime; there are four ringtones available (refer to Picture.6).
Volume control
You can control the volume level for the chime in the Wireless Chime Pairing page (refer to Picture.6).
Unbind
1. Press and hold the reset button on the chime for about 5 seconds till the indicator flashes blue twice, and the chime will be restored to factory default.
2. You can also tap on “One-button Untie” (refer to Picture.6) in the APP to release the connection between the doorbells and the wireless chimes.
13.SHare device
You can share your doorbell with your family members and friends by following a few setting steps in your app.
STEPS:
Friends -> Search and add your friends to the contact list -> Back to Devices -> Enter into Settings -> Device Share.
NOTE:
1. There is no limitation on number of friends sharing one device.
2. Only the administrator has access to the settings menu. Other users can only live view & playback.
3. All users can receive doorbell calls and alarm notifications.
4. Many users can access the doorbell simultaneously to live view or playback.
14. Specification
VIDEO DOORBELL
Video & Audio
| Image Sensor | 1/2.7”CMOS(2.0MP) |
| OS | Hisilicon Lite-OS |
| Resolution | 1920×1080 |
| Stream | HD/SD dual stream |
| Infrared LED | High-power IR LED with ICR |
| Lens | 1.7mm/F2.0 |
| Angle of view | 166° |
| Min. illumin. | Color: 0.01LUX: B&W:0.001LUX |
| WDR | Digital WDR |
| Audio | 2-way audio with noise cancellation |
Storage
| Storage Type | Micro SD Card (Max 128G) |
| Cloud storage | support |
| Recording | Triggered by PIR motion sensor |
Network
| Wifi Frequency | 2.4 GHz- 2.4835 GHz |
| Standards | IEEE 802.11b/g/n |
| Live View Speed | Within 3-4 Sec |
APP
| App Name | CloudEdge |
| OS | OS, Android |
| Remote View | Within 2-4 sec |
| Notification | Push notification within 2~4 sec |
General
| Working Temp&Humidity | -10°C-50°C(14F~122°F); <90%(No condensation) |
| Power Source | Lithium 18650 Battery *2 |
| Standby Current | 300uA |
| Working Current | 250mA |
| Standby Time | 3 – 4 Months |
| Working Time | 1.5~ 2 Months(10 times wake up per day) |
| Battery Charging | DC5V1A-2A(Micro USB Port) |
| Firmware Upgrade | OTA (on the air) |
INDOOR CHIME
| Power source | DC 5V 1A |
| Power port | USB (Type-A) |
| Consumption | 0.2W |
| Ringtones | Four ringtones optional |
| Volume | Max100dB |
| Volume control | Low(mute), middle, high |
| Connection type | Radio frequency |
| Frequency | 433MHz-868MHz |
| LED | Flashing blue: pairing mode Solid blue: power on/pairing succeeded Flash blue twice: reset to factory default |
| Working Temp | -10°C~50°C(14°F~122°F) |
15. Troubleshooting
Q1: Why did I fail to set up Wi-Fi for the doorbell?
A1:
â‘ .The device works with 2.4GHz Wi-Fi only but does not support 5GHz Wi-Fi.
â‘¡ .The Wi-Fi network is not good; try to keep the camera near the Wi-Fi router when setting up.
â‘¢ .The Wi-Fi password is wrong. Please check if there are special characters in the password or if the network is specially encrypted.
Q2: How do I know if I have 2.4G or 5G Wi-Fi?
A2: Please check the user manual of your Router or call the network operator for help.
Q3: It have to be on the same WiFi to see the camera, or is it over the internet from anywhere?
A3: You can view the camera from anywhere if your camera is well connected to the internet.
Q4: Do any of the recordings get saved to the cloud? Or is it mainly saved in the built-in SD card?
A4:It supports SD card recording as well as cloud storage. You can activate the cloud storage service in the App.
Q5: What happens when the SD is full?
A5: When the memory card is full, the camera automatically erases the oldest footage.
Q6: Does it work with Google Home or Alexa?
A6:Sorry, this model does not support Google Home or Alexa.
Q7: Why does it lose connection to wifi?
A7: Please check the network connection of your phone and the Wi-Fi router. If the network signal is not strong, you may need to move your router closer to the device or invest in an extender.
Q8: Can motion detection be disabled?
A8:Yes, sure. The recording is triggered by detected motions. You can set up the sensitivity or disable motion detection in the settings menu.
Q9:Do we get a charger for the batteries?
A9:Battery charger is not included. Please charge the batteries with a USB-compatible charger(DC5V 1A~2A) for about 8-10 hours.
Q10: Can we have two or more doorbells at the same residence?
A10:Yes, you can add more than one device at the same residence.