01/Camera Introduction
Power Button | Press and hold for 5s to power on/off the camera |
Reset | Press and hold for 5s until hearing Boogu’ to reset or restore to the factory setting |
SD Card Slot | Support local SD card storage(up to 128G) |
Charging Indicator | Red means charging, blue means fully charged |
Working Status Light | Solid on red: The network is abnormal. Slow flickering red: Awaiting Wi-Fi connection and starting to add devices. Wi-Fi fast flickering red: Wi-Fi connecting. Solid on blue: Wi-Fi connected successfully, and the camera is running normally. |
02/ APP Installation and Account Registration
Download ‘ieGeek Cam’ APP
Method 1: Download ‘CloudEdge’ or ‘ieGeek Cam’ APP from APP Store(iOS) or Google Play (Android);
Method 2: Scan ieGeek Cam’ APP QR code to download it.
Tips: Please turn on the two permissions below while using this app for the first time.
1. Allow ieGeek Cam’s app to access mobile cellular data and wireless LAN, or it will fail to add an IP camera.
2. Allow the ‘ieGeek Cam’ APP to receive a pushed message, or the phone will not receive an alarm push when motion detection or audible alarm is triggered.
Register Account
New users need to register by email. The concrete steps are as follows:
- 1. Click “Register
- 2. Follow the steps to complete the registration of the account
- 3.Log in.
Note:
- When registering a new account, please choose the region in which you are actually in and the correct country code. (Different registered regions can’t share the camera)
- Please choose to register by email.
03/How to Add a Camera to APP
Before Using:
Please insert the Micro SD card before powering on; otherwise, the SD card cannot be detected.
2. Put the camera and smartphone 1-3 ft (30-100 cm)away from the router to set Wi-Fi.
3. Make sure that the camera is using 2.4GHz Wi-Fi.
Wi-Fi Connection Steps
(Note: if it can’t be powered on, please plug in a DC 5V 2A type-c power adapter to charge the camera for 15min first)
My camera fails to connect to Wi-Fi.
1. Before adding a device, make sure that the device is in the state of a slow flashing red light. If the indicator status is abnormal, please restore the device to factory settings(long press and hold the device RESET button until you hear the ‘boogie’ Sound)
2. Please make sure the Wi-Fi connection to the camera is 2.4GHz. In our experience, a network connection failed in most cases, which is caused by users using 5GHz WIFl.This Wi-Fi camera can’t support 5GHz Wi-Fi.
3. Make sure the password for the Wi-Fi is correct. (Note: the password of the Wi-Fi cannot include a single quote, underline, space, and virgule (/).
4. Check the number of devices your router is connected to. In general, the router has connection limits. Once the devices that your router connected exceed its max limit numbers, other devices will not connect to the router.
5. Make sure the QR code on the phone screen is normal, and the distance between the phone and the camera lens is 10-15cm (3.9- 5.9 inches) during the scanning process.
6. Check the current location has good Wi-Fi coverage and a stable network (Wi-Fi signal is greater than 85%);
7. Avoid using Wi-Fi extenders;
8. After checking the above information, if the camera cannot connect to the Wi-Fi, please try to re-download the APP, reset the camera and, restart the router, and then add the camera again.
9. If you tried all the steps but still have no luck, please message your order and problem [email protected].
04/ Charge the Battery
Charge the battery with a 5V 2A power adapter
The battery is a built-in battery and cannot be removed
Charge the battery with the ieGeek Solar Panel. For weatherproof performance, always cover the dedicated charging port with the rubber plug after finishing charging the battery.
Charging Indicator:
Red LED: Charging
Blue LED: Fully Charged
05/Installation Guides
- GX7S is only for indoor use; please install it indoors according to the instructions and keep it away from water sources.
- It’s recommended to select the location before installation. Once the 3M glue is attached, it will not be easy to remove (to avoid damage to the wall)
- Install the camera 2-3 meters(7-10 ft)above ground. The detection range of the motion sensor would be maximized at such a height.
- For effective motion detection, please install the camera angularly.
NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.
06/Notes on PIR Motion Sensor
PIR Sensor Detection Range
The PIR detection range can be customized to meet your specific needs. You may refer to the following table to set it up in Device Settings via ieGeek Cam App.
Sensitivity | Detection Distance(For moving and living objects) |
Level 1-3(Low) | Up to 1-3 meters |
Level 4-7(Med) | Up to 3-5 meters |
Level 8-10 (High) | Up to 5-7 meters |
PIR Sensor Detection Range
- Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.
- Do not place the camera near any outlets, including the air conditioner vents, humidifier outlets, the heat transfer vents of projectors, etc.
- Do not install the camera in places with strong wind.
- Do not face the camera towards a mirror.
- Keep the camera at least 1 meter away from any wireless devices, including Wi-Fi routers and phones, in order to avoid wireless interference.
07/FAQs
For more detailed FAQs, please log in to the APPsearch in”Me”-“EAQ-“Help Document”-“Battery Camera.”
The device prompts offline.
1)Check whether the equipment is in the power-on state and observe whether the working light of the equipment is normal;
2)Confirm that the current location has good wifi coverage and the network is stable; make sure that the wifi signal is above 75%;
3)You can try to use the third-party wifi analysis tool wifi analyzer” to analyze the current wifi signal coverage and interference status. If the coverage is poor and the interference is large it is recommended to replace the camera installation position adjust the router position, or use a second-stage router;
4)Avoid using wifi extenders.
Update router or Wi-Fi password?
Delete the camera from your CloudEdge account. After resetting the device, use the new Wi-Fi and password to add it again.
Will it not connect to WiFi?
1) The wifi currently connected to the mobile phone is a 2.4Ghz network; The current location has good wifi coverage and a stable network (wifi signal is greater than 75%);
2)Avoid using wifi extender;
3)Check whether the wifi password is entered correctly.
It cannot be ruled out that in the rare case of special network incompatibility, the App and the camera cannot be connected correctly. In this case, our camera is not compatible. Please get in touch with the after-sales service first([email protected])
Fast power consumption?
1)In the case of poor wifi coverage (such as signals below 75%), which will increase consumption;
2)The PIR trigger frequency is high, and the power consumption will increase when infrared light/white light is on at night;
3)The mobile phone often accesses the camera remotely, which will increase the power consumption;
4)For the first use, it’s recommended to use the power to 10% and then charge it to 100%, which is helpful for the health of the lithium battery
Is the camera not detecting movement?
1)In the case of an unstable network, messages may not be pushed in time after the PIR is triggered. In this case, you can first confirm the network status and remove the camera to verify and confirm an environment with good network coverage;
2)Inappropriate installation position will result in PIR not triggering and not detecting. If the position is too high, the object is too far away, or the object is too small, the camera will not trigger; try to adjust the installation position according to the trigger requirements for times.
Is the SD card not recognized?
1)Support capacity is 16~128GB micro SDcard;
2)Before use, make sure to format the micro SD card as FAT32 or exFAT filesystem on the computer, then insert it into the camera, and finally perform the format memory card operation on the camera again
3)If the micro SD card is not recognized during use, it is generally a quality problem of the micro SD card, and it is necessary to replace the memory card with more stable reading and writing.