Product Introduction
| 1.マイク | 8. Reset Key |
| 2. Charging Indicator | 9. Waterproof plug |
| 3. Lens | 10. SD Card Slot |
| 4. PIR | 11. Charging Port |
| 5. Working Status Light | 12.Wi-Fi Antenna |
| 6. Spotlight & IR Light | 12. Wi-Fi Antenna |
| 7. Power Key |
| 電源ボタン | Press and hold for 5s to power on/off the camera |
| Reset Buton | Press and hold for 5s until the hearing ‘Boogu’ to reset or restore to factory setting |
| SD Card slot | Support local SD card storage (up to 128) |
| 充電インジケーター | Red means charging, and blue means fully charged |
| ワーキング・ステータス・ライト | Solid on red: The network is abnormal Slow flickering red: Awaiting Wi-Fi connection and start adding devices Fast flickering red: Wi-Fi connecting Solid on blue: Wi-Fi connected successfully, 1thecamera running normally |
| Dedicated Charging Port | Use a 5V2A power adapter to charge this camera |
APP Installation and Account Registration
1 Download ‘CloudEdge’ APP
方法1：APP Store（iOS）またはGoogle Play（Android）から「CloudEdge」APPをダウンロードします；
Method 2: Use the ‘CloudEdge’ APP QR code to download it.
ヒントこのアプリを初めて使用する際は、以下の2つのパーミッションをオンにしてください。
1.CloudEdge」APP が携帯電話データと無線 LAN にアクセスできるようにします。
2.CloudEdge' APP がプッシュされたメッセージを受信できるようにするか、または動体検知または可聴アラームがトリガーされたときに電話がアラームプッシュを受信しないようにします。
2 Register Account
新規ユーザーはEメールでの登録が必要です。具体的な手順は以下の通り：
- 1）「登録」をクリックします；
- 2) 手順に従い、アカウントの登録を完了する；
- 3) ログインする。
注：
- 新規登録の際は、実際にお住まいの地域を選択してください。(登録地域が異なるとカメラを共有できません)
- Eメールでの登録を選択してください。
How to Add a Camera to APP
Before Using:
Please insert the Micro SD card before powering on; otherwise, the SD card cannot be detected.
2. Put the camera and smartphone 1-3 ft (30-100 cm)away from the router to set Wi-Fi.
3. Make sure that the camera is using 2.4GHz Wi-Fi.
Wi-Fi Connection Steps
(Note: if it can’t be powered on, please plug in a DC 5V 2A type-c power adapter to charge the camera for 15min first)
カメラがWi-Fiに接続できない。
1. Before adding a device, make sure that the device is in the state of a slow flashing red light. If the indicator status is abnormal, please restore the device to factory settings(long press and hold the device RESET button until you hear the ‘boogie’ Sound)
2. Please make sure the Wi-Fi connection to the camera is 2.4GHz. In our experience, a network connection failed in most cases, which is caused by users using 5GHz WIFl.This Wi-Fi camera can’t support 5GHz Wi-Fi.
3. Make sure the password for the Wi-Fi is correct. (Note: the password of the Wi-Fi cannot include a single quote, underline, space, and virgule (/).
4. Check the number of devices your router is connected to. In general, the router has connection limits. Once the devices that your router connected exceed its max limit numbers, other devices will not connect to the router.
5. Make sure the QR code on the phone screen is normal, and the distance between the phone and the camera lens is 10-15cm (3.9- 5.9 inches) during the scanning process.
6. Check the current location has good Wi-Fi coverage and a stable network (Wi-Fi signal is greater than 85%);
7. Avoid using Wi-Fi extenders;
8. After checking the above information, if the camera cannot connect to the Wi-Fi, please try to re-download the APP, reset the camera and, restart the router, and then add the camera again.
9. If you tried all the steps but still have no luck, please message your order and problem [email protected].
Camera Installation
Please make sure before Installing:
1)The wall or surface where you want to install the camera is flat.
2)Please do not install the camera in a position that nears a heat source, such as an Air conditioner outdoor unit and kitchen smoke outlet.
3)Try to avoid installing the product on the side of a lively road. Frequentpedestrians and vehicles will keep waking up the camera, resulting in frequent alarm messages and extremely fast power consumption.
FAQs
For more detailed FAQs, please log in to the app and search “Me,” “FAQ,” “Help Document,” and “Battery Camera.”
デバイスがオフラインを促す。
1) 装置が電源オン状態になっているか確認し、装置の作業灯が正常に点灯しているか観察する。
2) Wi-Fiネットワークが正常であることを確認し、ルーターを再起動する。
3) if the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a closer place or ensure the Wi-Fi signal strength is over 85% to improve the Wi-Fi performance of the home.
4) デバイスをリセットした後、CloudEdge アカウントからカメラを削除し、再度追加します。デバイスのファームウェアとアプリケーションプログラムが最新バージョンであるか確認してください。
ルーターまたはWi-Fiパスワードを更新しますか？
CloudEdge アカウントからカメラを削除します。デバイスをリセットした後、新しいWi-Fiとパスワードを使用して再度追加します。
歴史的なビデオを再生できない？
1)Check the status of the SD card in “Settings” to ensure that the SD card has been successfully recognized.
2) SDカードを再び挿入します。
3)In the application, format the SD card.
4)Try another new SD card.
アラームが頻繁に押される？
1) In the app, lower the sensitivity of the motion detection alarm.
2) Check whether there are objects that interfere with and trigger the PIRsensor in the field of view of the device, such as the outdoor unit of the air conditioner, driving cars, passing pedestrians, etc. The angle of the device can be adjusted appropriately to avoid these easily disturbing objects
3) Turn on “human motion detection” and use a humanoid algorithm to filter useless alarms.
電話がアラームプッシュを受信できない。
1) Turn on all the push permissions of the “Topcony Cam” or “CloudEdge” application in your mobile phone’s system settings.
2) デバイスの動体検知機能が正常にオンになっていることを確認する。
3) 携帯電話を再起動し、Android携帯のキャッシュをクリアする。
4) Check whether the network is good.
Why the camera does not have color night vision?
1) Click on Motion Detection and turn it on.
2) Click on audio warning and strobe light; you can choose audio/ light warning or audio warning and strobe light.
3) Then you can enjoy the camera’s color night vision and three alarm modes. ( The device needs to be turned with an audio warning and strobe light to produce a color video event.)
For more detailed FAQs, please log in to the APP and search “Me”-“FAQ-“HelpDocument”-“Battery Camera.