ieGeek ZS-GX1S 2K PTZ BATTERY SECURITY CAMERA User Manual

Camera Introduction

APP Installation and Account Registration

1 Download ‘CloudEdge’ APP

방법 1: 앱스토어(iOS) 또는 구글플레이(안드로이드)에서 'CloudEdge' 앱을 다운로드합니다;

Method 2: Use the ‘CloudEdge’ APP QR code to download it.

팁: 이 앱을 처음 사용하는 경우 아래 두 가지 권한을 켜주세요.

1. 'CloudEdge' 앱이 모바일 셀룰러 데이터 및 무선 LAN에 액세스할 수 있도록 허용하지 않으면 IP 카메라를 추가하지 못합니다.

2. 동작 감지 또는 청각적 알람이 트리거될 때 'CloudEdge' 앱이 푸시 메시지를 수신하도록 허용하지 않으면 휴대폰에 알람 푸시가 수신되지 않습니다.

2 Register Account

New users need to register by email. The concrete steps are as follows:

• 1) '등록'을 클릭합니다;
• 2) 단계에 따라 계정 등록을 완료합니다;
• 3) 로그인합니다.

참고:

• 새 계정을 등록할 때는 실제로 거주하는 지역을 선택하세요. (등록된 지역이 다르면 카메라를 공유할 수 없습니다.)
• Please choose to register by e-mail.

How to Add a Camera to APP

Before Using:

Please insert the Micro SD card before powering on; otherwise, the SD card cannot be detected.

2. Put the camera and smartphone 1-3 ft (30-100 cm)away from the router to set Wi-Fi.

3. Make sure that the camera is using 2.4GHz Wi-Fi.

Wi-Fi Connection Steps

(Note: if it can’t be powered on, please plug in a DC 5V 2A type-c power adapter to charge the camera for 15min first)

My camera fails to connect to Wi-Fi.

1. Before adding a device, make sure that the device is in the state of a slow flashing red light. If the indicator status is abnormal, please restore the device to factory settings(long press and hold the device RESET button until you hear the ‘boogie’ Sound)

2. Please make sure the Wi-Fi connection to the camera is 2.4GHz. In our experience, a network connection failed in most cases, which is caused by users using 5GHz WIFl.This Wi-Fi camera can’t support 5GHz Wi-Fi.

3. Make sure the password for the Wi-Fi is correct. (Note: the password of the Wi-Fi cannot include a single quote, underline, space, and virgule (/).

4. Check the number of devices your router is connected to. In general, the router has connection limits. Once the devices that your router connected exceed its max limit numbers, other devices will not connect to the router.

5. Make sure the QR code on the phone screen is normal, and the distance between the phone and the camera lens is 10-15cm (3.9- 5.9 inches) during the scanning process.

6. Check the current location has good Wi-Fi coverage and a stable network (Wi-Fi signal is greater than 85%);

7. Avoid using Wi-Fi extenders;

8. After checking the above information, if the camera cannot connect to the Wi-Fi, please try to re-download the APP, reset the camera and, restart the router, and then add the camera again.

9. If you tried all the steps but still have no luck, please message your order and problem [email protected].

Charge the Battery

Charge the battery with a 5V 2A type-power adapter.

The battery is a built-in battery and cannot be removed.

Charge the battery with the ieGeek solar panel.

For weatherproof performance, always cover the dedicated charging port with the rubber plug after finishing charging the battery.

Charging Indicator:
Red LED: Charging
Blue LED: Fully Charged

Installation Guides

• Install the camera 2-3 meters(7-10 ft)above ground. The detection range of the motion sensor would be maximized at such a height.
• For effective motion detection, please install the camera angularly.

NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.

Notes on PIR Motion Sensor

PIR Sensor Detection Range

The PIR detection range can be customized to meet your specific needs. You may refer to the following table to set it up in Device Settings via ieGeek Cam App.

Important Notes Reducing False Alarms

• Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.
• Do not place the camera near any outlets, including the air conditioner vents, humidifier outlets, the heat transfer vents of projectors, etc.
• Do not install the camera in places with strong wind.
• Do not face the camera towards a mirror.
• Keep the camera at least 1 meter away from any wireless devices, including WiFi routers and phones, in order to avoid wireless interference.

자주 묻는 질문

For more detailed FAQs, please log in to the app and search “Me,” “FAQ,” “Help Document,” and “Battery Camera.”

장치에서 오프라인 메시지를 표시합니다.

1) Check whether the equipment is in the power-on state and observe whether the working light of the equipment is on normally.

2) Check whether the Wi-Fi network is in good condition and restart the router.

3) if the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a closer place or ensure the Wi-Fi signal strength is over 85% to improve the Wi-Fi performance of the home.

4) Delete the camera from your CloudEdge account and add it again after resetting the device. Check whether the device firmware and application program are the latest version.

Update router or Wi-Fi password?

Delete the camera from your CloudEdge account. After resetting the device, use the new Wi-Fi and password to add it again.

알람 푸시가 자주 발생하나요?

1) In the app, lower the sensitivity of the motion detection alarm.

2) Check whether there are objects that interfere with and trigger the PIRsensor in the field of view of the device, such as the outdoor unit of the air conditioner, driving cars, passing pedestrians, etc. The angle of the device can be adjusted appropriately to avoid these easily disturbing objects

3) Turn on “human motion detection” and use a humanoid algorithm to filter useless alarms.

The device doesn’t detect motion events.

1. In the case of an unstable network, the message may not be pushed in time after the PIR is triggered. In this case, you can first confirm the network status and remove the camera to verify and confirm in an environment with good network coverage.

2. Inappropriate installation position will result in PIR not triggering and not detecting. If the position is too high, the object is too far away, or the object is too small, the camera will not trigger. Try to adjust the installation position according to the trigger requirements many times.
SD card not recognized.

1. Support capacity is 16~128GB TF card.

2. Before use, make sure to format the TF card as FAT32 or exFAT file system on the computer, then insert it into the camera, and finally perform the format memory card operation on the camera again.

3. If the TF card is not recognized during use, it is generally a quality problem of the TF card, and it is necessary to replace the memory card with more stable reading and writing”

Fast power consumption

1. In the case of poor wifi coverage (such as signal is below 75%), which will increase power consumption.

2. The PIR trigger frequency is high, and the power consumption will increase if the infrared light/white light is on at night;

3. The mobile phone often accesses the camera remotely, which will increase the power consumption.

4. For the first use, it is recommended to use the power to 10% and then charge it to 100%, which is helpful for the health of the lithium battery.

For more detailed FAQs, please log in to the APP and search “Me”-“FAQ-“HelpDocument”-“Battery Camera.