SV3C C23 Security Camera User Manual

Product Packing List

Product Introduction

CAUTION: Please insert the Micro SD Card according to the direction shown in the diagram. Micro SD Card might JAM if inserted incorrectly and device could be damaged.

SD Card Port: Support micro SD card for local storage (Max 128GB).

Reset button: Used to restore the camera to factory settings (Press and hold on 5-8s).

Card capacity requirements: 8-128GB.

Read and write speed requirements: class10 level.

File format: FAT32

Power port: DC 5V+10%

Power on/off: Press power button for 5 seconds to turn on/off the camera

Status light:

红灯亮起：摄像机正在打开或出现故障

Blinking red light: awaiting WiFi connection (slowly blinking)

连接 WiFi（快速闪烁）

蓝灯闪烁：正在连接

Solid blue light on:the camera runs correctly

Reset: Press and hold on for 5 seconds to reset the camera

Charging indictor:

红色指示灯亮起：电池正在充电

Solid blue indicator on:charging completed

Battery: Built-in rechargeable batteries

APP Installation and Account Registration

2.1 Download”SV3C Cloud”APP

Method 1: Download”SV3C Cloud”APP from APPStore (iOs) or Play Store (Android) ;

Method 2: Scan”SV3C Cloud”APP QR code to download it.

TIPS: APP Permission Settings

Tips: Please turn on 2 permissions below when use this APP at the first time.

1.Allow“SV3C Cloud”APP to access mobile cellular data and wireless LAN, or it will be failed to add IP camera.

2.Allow“SV3C CloudAPP to receive pushed message, or the cellphone will not receive alarm push when motion detection or audible alarm is triggered.

2.2 New Registration

How to register

Step 1: Launch the application and click on “Register”. If you have already created an account, click on Login. Enter a valid email address and password and check the privacy policy.

3.1 Power on Camera

Please long press the power button for 5s to power the camera.

The indicator with red light blinking slowly means the camera is started successfully.

3.2 Connect the Camera

Put the camera and smart phone 1 to 3 feet (30 to 100 cm) away from the router to set Wi-Fi.

Warming Tip:

The camera only supports 2.4GHz Wi-Fi, and doesn’t support 5GHz WIFl.

Please ensure that the Wi-Fi signal strength is to be over than 85%; if the camera is far away from the signal source , it won’t be connected successfully for the first time.

4.Add a device

Step 1: Click ‘Add a device’ or ‘+’ and select the type of camera you purchased.

Step 2: Select your Wi-Fi, enter the password and click ‘Next

Note: All WiFi routers support 2.4G Wi-F. When adding a camera, you must select 2.4G wireless Wi-Fi.

If necessary, you can switch to 5G Wi-Fi again on your phone after adding a camera via the app. If you are unsure how to switch to 2.4G Wi-Fi from your router, see the Q&A.

Step3: Read the operation instructions and click Next. Point the QR code displayed onthe smartphone to the device about 15-25cm (5-8in). When you hear the sound of ‘Dong , clickNext Wait about 30 seconds until the connection is complete.

Step 4: All done. You have added the camera successfully to your phone.

Step 5: Begin to monitor your home.

为相机充电

It’s recommend to fully charge the battery before mounting the camera outdoors.

Charge the battery with a power adapter.
(not included)

Charge the battery with the Solar Panel

充电指示灯：

RED LED: Charging

蓝色 LED：完全充电

For better rain protection, when charging with a solar panel, please only open the small rubber labeled “POWER” and keep the outside rubber closed well. Please keep the rubber closed always after installation of the Micro SD card.

摄像头安装

a.Install the bracket and Camera

Follow the below chart. Drill the holes according to the positioning sticker provided.
Screw the expansion nut into the holes, then connect the bracket to the expansion nut with the screw to complete the installation.

b.为相机选择一个好位置

Please install the camera in a position where it’s view is not blocked and ensure that it is within the coverage of the Wi-Fi network.

We recommend installing the camera about 8ft height. You can adjust the height/camera angle according to the real time view on your phone.

Solar Panel Installation

Please choose a location for your solar panel that gets the most sunlight throughout the year. The solar panel needs only a few hours of direct sunlight to sufficiently power up your camera daily. The amount of energy that the solar panel can produce is affected by weather conditions, seasonal changes, geographic locations, etc

Important to know

Make sure the solar panel is not blocked. The energy harvesting efficiency drops drastically even when a small portion of the solar panel is blocked.

Please don’t install the solar panel completely horizontally. Otherwise your solar panel might accumulate dust and other debris easily. It’s advised to install the solar panel angularly to receive the most direct sunlight.

Wipe the solar panel regularly to remove dust or debris.

Please charge the batteries in temperature between -20.5°C ~48.5C(-59F~120F).

The solar panel won’t charge the camera at temperatures below -20.5%C

Troubleshooting

Stop Charging the Battery-powered Cameras

If your solar panel can’t charge the camera anymore, try the following solutions:

• Unplug and re-insert the charging cable. Please ensure the connection between the solar panel and camera is stable.
• Make sure that your solar panel points toward the sun and is not shaded by trees,buildings, or other objects.
• Make sure that your camera is not charged at temperatures below-20.5°C~ 48.5C(-59F~120F).

1.Screw the universal joint into the back of the solar panel.Tighten it firmly with the attached nut.

2.Screw the locking screw cap into the base.Make sure that the universal joint is angled upward.

3.Solar pane’s angle can be adjusted up and down up to 90°

Tip:After the installation is complete,please check that all locking mechanisms are tightly secured.

HOW TO POSITION YOUR SOLAR PANEL

1.Find the area that gets the most direct sunlight throughout the day

2.Angle the solar panel at local latitude + 5 degree upward

3.Point it south if in the northern hemisphere and point it northern if in the southern hemisphere.

BASIC PARAMETERS

Cable length:3m
Operating voltage:5V DC

Operating temperature:-20.5°C to 48.5C(-5°F to 120°F)

Description of the main menu screen

PIR Motion Detection Settings

1.Turn on/off motion detection: if you disable motion detection, the camera will not record videos, and you will not receive motion triggered events.

2.Change detection sensitivity: Sensitivity level from 1-10. lt is suggested to set a more high level(6-10) to receive more detailed event at first. If you feel disturbed by the notifications, you could choose to decrease unnecessary notification and reduce false alarms.

3.Click“Alarm Working Mode”:

Here are 3 functions: Recording time-allow you to record a long video(10-30s);Alarm Interval-select trigger frequency of motion detection.

4.Alert Plan: Set a time period to open the motion detection if you need.

如何存储录音

1.手动存储

进入实时视频，点击 "录制 "按钮开始或结束手动录制视频，现有的实时视图将自动停止录制。

2.存储卡

相机支持微型 SD 卡（不含），最大容量为 128GB

3.云存储计划

With a cloud subscription, you can record and save all video clips to the cloud and view them in your SV3C Cloud APP.

请注意

No cancellation or refund is allowed once the cloud service is purchased

视频播放

1.SD 卡中的视频播放

1.进入主界面，点击 "历史记录-警报 "图标，您将看到今天的运动检测事件。点击其中任意一个视频即可播放。

2.打开 "日历"，回溯和播放早期录制的视频。

2. 云视频播放

进入主界面，点击 "Cloud-Alert（云警报）"图标，您将看到今天的运动检测事件。点击其中任意一个视频即可播放。

相机共享

当您需要与其他家人或朋友一起查看摄像机时，可以使用此设备共享功能。只有帐户首次与摄像机绑定的管理员才能共享和设置设备。其他成员只能查看设备的实时或回放。

注意：请确保所有共享账户的注册地区与管理员账户相同。

步骤 1：在设置页面点击 "设备共享

步骤 2：点击扫描二维码？

步骤 3：扫描共享账户的二维码，成功后您将收到确认通知。同意后，共享就完成了。

如果选择输入账户，则可以搜索要添加的账户。

1.Way of Charging

当电池电量不足时，APP 会提醒您为相机充电。

Please use the Micro USB cable to plug into the 5V/1A charging adapter to charge the camera. During charging,the camera’s indicator is red, and when the camera is fully charged, the indicator light will turn into solid blue. It will take about 8 hours to fully charge.

您可以使用太阳能电池板为相机充电。

注：准确的电池电量可在 "设置-电池管理 "中查看。

电池使用安全说明

The camera is not designed for running 24/7 at full capacity or around-the-clock live streaming. It’s designed to record motion events and to live view remotely only when you need it.

1.The battery is built-in, so do not remove it from the camera

2.Charge the rechargeable battery with a standard and high-quality DC 5V battery charger or solar panel. Do not charge the battery with solar panels from any other brands.

3.Charge the battery when temperatures are between 0°C and 45°C and alwavs use the battery when temperatures are between -20°C and 60°C

4.保持 USB 充电端口干燥、清洁、无杂物，电池充满电后用橡胶塞盖住 USB 充电端口。

5.Do not charge, use or store the battery near any ignition sources, such as fire or heaters.

6.Do not use the battery if it gives off an odor, generates heat, becomes discolored or deformed, or appears abnormal in any ways. lf the battery is being used or charged, remove the battery from the device or the charger immediately, and stop using it.

7.在处理废旧电池时，请务必遵守当地的废物处理和回收法律。

2.About Battery

这款相机采用了创新的低功耗技术，在不同场景下具有不同的功耗，使其具有更持久的待机能力。

When there is no motion detection, the camera will enter sleep mode with the lowest power consumption. When a motion is detected, the camera will be woken up immediately and start recording video.

说明

1.If the camera is pointed to a busy street, it will be woken up frequently and detect massive movements, as a result, the battery power will be consumed quickly.

2.The battery consumption and standby time are closely related to the number of detected motions a day.The more detected motions, the faster battery consumption and the shorter battery standby time.

3.The typical estimated life of a Lithium-ion battery is about two to three years or 300 to 500 charge cycles whichever occurs first. One charge cycle is a period of use from fully charged, to fully discharged.

4.The recommended operation environment for the camera is 4°F~140°F(20°C-60°C).For lower temperatures, it may slow down the battery performance.

FAQs

1)The device prompts ofine?

• Check whether the equipment is in the power-on state, and observe whether the working light of the equipment is on normally.
• Check whether the Wi-Fi network is in good condition and restart the router.
• If the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a closer place or add a Wi-Fi amplifier to improve the Wi-Fi performance of the home.
• Delete the camera from your SV3C Cloud account and add it again after retting the device.
• Check whether the device firmware and application program are the latest version.

2)Update router or Wi-Fi password?

Delete the camera from your SV3C Cloud account. After resetting the device, use the new Wi-Fi and password to add it again.

3) Can’t play historical video?

• Check the status of the SD card in “Settings” to ensure that the SD card has been successfully recognized.
• Reinsert the SD card.
• In the application, format the SD card.
• Try another new SD card.

4) Why doesn’t the device identify the SD card ?

• Please insert the Micro SD card before power on;
• It is recommended to use San Disk, Samsung and other brand cards;
• It is recommended to use a standard class 10 TF card;
• Only FAT32 format is supported.
• TF card can’t be identified when the internet environment is not good.

5) Why the battery life of my device is poor?

• Please check whether the number of alarms is too frequent. Because the working time of the device determines the battery life. The more frequent PIR wake-ups, the faster the battery consume due to the longer working time. It is recommended to appropriately lower the motion detection sensitivity of the device and set the alarm interval and alarm time plan. (Note: Outdoor air conditioning units, moving cars and the passing pedestrians will cause frequent alarms. Please adjust the angle of the device to avoid these objects.)
• Incold weather, the battey capaciy will be reduced, which wll afet the endurance of the device.

6) The phone cannot receive the alarm push?

• Turn on all the push permissions of the “SV3C Cloud” application in the system settings of your mobile phone.
• Make sure that the device’s motion detection function is successully turned on.
• Restart the phone, and clear the cache on Android phones.
• Check whether the network is good.

7) How to judge whether the charging is successful?

The device’s charging indicator light is red, which means it is charging. A blue light means that charging is complete. lt will take approximately 10 hours or more to fully charge.

8) What should do if the charge fails?

• Determine whether the power adapter is good, try another one.
• Determine whether the Type-C charging cable is good, try another one.
• The charging indicator may be defective, please check the charging condition in the phone APP.
• Determine whether the charging port of the device is not in good contact with the Type-C charging cable.
• The device has a low temperature charging protection module, please don’t charge the device at low temperatures.

Step 1:

在电脑/笔记本上查找路由器网站。或者，如果您已在手机上连接了 WLAN，请单击您的 WLAN 查看路由器信息。

步骤 2：

登录路由器账户，将 Wi-Fi 分别重命名为 2.4G 和 5G，以方便区分（请勿优先使用 5G，如果打开，2.4Ghz 和 5Ghz 会混在一起，你将不知道自己连接的是 2.4Ghz Wi-Fi 还是 5Ghz Wi-Fi）。

步骤 3：
Choose 2.4G Wi-Fi and then connect it on your phone.Then begin to connect your camera.

合规通知

FCC 合规声明

本设备符合 FCC 规则第 15 部分的规定。操作须符合以下两个条件：(1) 本设备不得造成有害干扰；(2) 本设备必须接受任何接收到的干扰，包括可能导致意外操作的干扰。

未经合规性负责方明确批准的更改或修改可能会使用户的设备操作权限失效。

注：本设备已经过测试，符合 FCC 规则第 15 部分对 B 类数字设备的限制要求。这些限制旨在为住宅安装提供合理保护，防止有害干扰。

本设备会产生、使用和辐射无线电频率能量，如果不按照说明安装和使用，可能会对无线电通信造成有害干扰。但不能保证在特定的安装环境中不会产生干扰。如果本设备确实对无线电或电视接收造成有害干扰，可通过关闭和打开设备来确定，建议用户尝试通过以下一种或多种措施来纠正干扰：

调整接收天线的方向或位置。
增加设备与接收器之间的距离。
将设备连接到不同电路上的插座中。
接收器已连接。
请向经销商或有经验的无线电/电视技术人员寻求帮助。
FCC 射频警告声明：
经评估，该设备符合一般射频暴露要求。该设备可在便携式暴露条件下使用，不受任何限制、